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Humana任命企业成长总裁

Humana Appoints President of Enterprise Growth

businesswire 等信源发布 2024-01-25 18:35

可切换为仅中文


LOUISVILLE, Ky.--(BUSINESS WIRE)--Leading health insurer and health care services company Humana Inc. (NYSE: HUM) announced today that it has named David Dintenfass as President of Enterprise Growth. In this new role, Dintenfass will have responsibility for leading the company’s growth plan with a primary focus on customer acquisition, retention, and experience.

肯塔基州路易斯维尔(BUSINESS WIRE)--领先的健康保险公司和医疗保健服务公司Humana Inc.(纽约证券交易所代码:HUM)今天宣布,任命David Dintenfas为企业成长总裁。在这个新角色中,Dintenfas将负责领导公司的增长计划,主要关注客户获取、保留和体验。

The creation of this position, and its emphasis on the customer and digital experience, will help Humana deliver on its long-term strategy and maximize long-term growth within the Medicare Advantage market. By 2030, one in five Americans is projected to be 65 years old or older, and Humana is the second largest MA provider in the U.S.

该职位的设立及其对客户和数字体验的重视,将有助于Humana实现其长期战略,并在Medicare Advantage市场实现长期增长。到2030年,预计五分之一的美国人年龄在65岁或以上,Humana是美国第二大MA提供商。

with more than 5 million customers today..

如今拥有500多万客户。。

“David has a 30-year track record of delivering outstanding financial and organizational results across a range of businesses. He knows how to leverage digital capabilities to enhance the customer and broker experience and drive growth,” said Bruce Broussard, President and CEO of Humana. “He’s a strategic leader who is customer obsessed, digitally savvy and data driven and can help us maximize investments and act on current and future trends.

Humana总裁兼首席执行官布鲁斯·布鲁萨德(BruceBroussard)表示:“大卫(David)在一系列业务中取得了出色的财务和组织业绩,拥有30年的业绩记录。他知道如何利用数字功能来增强客户和经纪人的体验,并推动增长。”。“他是一位战略领导者,对客户着迷,精通数字技术,以数据为导向,可以帮助我们最大限度地投资,并根据当前和未来的趋势采取行动。

As we work to make healthcare easier and improve patients’ health, we need a cohesive, multi-year strategy that evolves how we think about attracting new customers and importantly, how we keep them.”.

在我们努力简化医疗保健并改善患者健康的同时,我们需要一个有凝聚力的多年战略,以改进我们如何考虑吸引新客户,重要的是如何留住他们。”。

Dintenfass joins Humana from Fidelity where he served as Executive Vice President, Head of Products and Emerging Growth Markets. He will report to Jim Rechtin, Humana’s Chief Operating Officer and President, effective February 5, 2024.

Dintenfass从富达加入Humana,在富达担任执行副总裁、产品和新兴增长市场负责人。自2024年2月5日起,他将向Humana首席运营官兼总裁吉姆·雷希廷(JimRechtin)汇报工作。

Under Dintenfass, the company will centralize its sales, marketing and experience capabilities with a collective focus on customer acquisition and retention to ultimately drive sustainable and profitable growth. This holistic approach will help elevate the customer and broker experience, transform product offerings, and ensure a cohesive digital strategy.

在Dintenfas的领导下,该公司将集中其销售、营销和体验能力,共同关注客户获取和保留,以最终推动可持续和盈利的增长。这种整体方法将有助于提高客户和经纪人的体验,改变产品供应,并确保有凝聚力的数字战略。

This includes incorporating increased innovation in digital and marketing capabilities to drive awareness of and uptake in products..

这包括在数字和营销能力方面增加创新,以提高对产品的认识和吸收。。

The initial focus will be on the growth of Humana’s insurance businesses, but the role will also partner with CenterWell and its execution of the integrated health strategy focused on increasing the penetration of health plan members using CenterWell primary care, home solutions and pharmacy offerings..

最初的重点是Humana保险业务的增长,但该角色还将与CenterWell合作,并执行综合健康战略,重点是使用CenterWell初级保健、家庭解决方案和药房产品提高健康计划成员的渗透率。。

A seasoned general management, marketing and sales executive, Dintenfass has more than 30 years of experience across consumer-packaged goods, consumer banking and wealth management/financial planning. He spent 13 years at Procter & Gamble in a series of leadership roles responsible for market penetration, customer segmentation, and global P&L growth.

Dintenfas是一位经验丰富的综合管理、营销和销售主管,在消费包装商品、消费银行和财富管理/财务规划方面拥有30多年的经验。他在宝洁公司工作了13年,担任了一系列领导职务,负责市场渗透、客户细分和全球损益增长。

In 2010, he was recruited to Bank of America and helped lead the integration of the MBNA and Merrill Lynch businesses into the bank’s enterprise growth strategy. Five years later, he was tapped to join Fidelity to lead its enterprise segments team focused on building customer-centric strategies, new product offerings, and innovative experiences to grow with core and underpenetrated customer segments..

2010年,他被美国银行聘用,并帮助领导将MBNA和美林业务整合到该银行的企业增长战略中。五年后,他被邀请加入富达,领导其企业细分团队,专注于构建以客户为中心的战略、新产品和创新体验,以与核心和未充分渗透的客户细分市场一起成长。。

Dintenfass started his career as a consultant at McKinsey & Company. He has a Master of Business Administration degree from Harvard Business School and a dual Bachelor of Arts degree in Economics and International Relations from Brown University.

Dintenfass的职业生涯始于麦肯锡公司的顾问。他拥有哈佛商学院工商管理硕士学位和布朗大学经济学和国际关系双学士学位。

About Humana

关于Humana

Humana Inc. is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell health care services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Humana Inc.致力于将健康放在第一位,为我们的队友、客户和公司服务。通过我们的Humana保险服务和CenterWell医疗保健服务,我们使我们服务的数百万人更容易获得最佳健康——在他们需要的时候提供他们所需的护理和服务。

These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com..

这些努力正在为医疗保险、医疗补助、家庭、个人、军人和整个社区的人们带来更好的生活质量。在Humana.com和CenterWell.com上了解更多关于我们提供的服务。。