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Teleperformance在美国推出数字服务部门TP Infinity,帮助客户建立面向未来、高效且可扩展的运营

Teleperformance launches digital services arm TP Infinity in the U.S. to help clients build future-ready, efficient and scalable operations

CISION 等信源发布 2024-02-27 22:03

可切换为仅中文


Backed by global network, TP Infinity targets an integrated approach to optimizing business processes through consulting, design and system integration services

在全球网络的支持下,TP Infinity的目标是通过咨询、设计和系统集成服务来优化业务流程的集成方法

NEW YORK, Feb. 27, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced the U.S. launch of its digital consulting arm, TP Infinity, to help clients accelerate their business transformation and optimize operating costs.

2024年2月27日,纽约/PRNewswire/--全球数字商业服务领导者Teleperformance今天宣布在美国推出其数字咨询部门TP Infinity,以帮助客户加速业务转型并优化运营成本。

With TP Infinity, the Company seeks to address the ongoing client demand for data-driven insights, technology and expertise to help enhance business processes, operating models and workforce strategy. TP Infinity's comprehensive portfolio spans consulting, technology, data analytics, design and creative services, combining Teleperformance's growing, global digital CX and transformation services..

凭借TP Infinity,该公司寻求解决客户对数据驱动的见解、技术和专业知识的持续需求,以帮助改进业务流程、运营模式和员工战略。TP Infinity的综合投资组合涵盖咨询、技术、数据分析、设计和创意服务,结合了Teleperformance不断增长的全球数字CX和转型服务。。

Building Future-Ready, Best-in-Class Operations

构建面向未来的一流运营

TP Infinity works with clients to evaluate their business processes, and design and build an optimized operating model that reduces costs and standardizes operational practices to create efficiencies on a global scale. Initial work has resulted in almost 40% reduction in operating costs for a leading global bank with workforce optimization and digital transformation..

TP Infinity与客户合作,评估其业务流程,设计并构建优化的运营模式,以降低成本并标准化运营实践,从而在全球范围内创造效率。对于一家拥有劳动力优化和数字转型的领先全球银行来说,初步工作使运营成本降低了近40%。。

TP Infinity comprises of a diverse team of more than 1,000 strategists, data lovers, tech enthusiasts, creative masterminds and operations gurus operating in 20 countries across North America, South America, Europe, and Asia who are united by a common purpose: to push the boundaries of CX.

TP Infinity由1000多名战略家、数据爱好者、技术爱好者、创意策划者和运营大师组成的多元化团队组成,他们在北美、南美、欧洲和亚洲的20个国家开展业务,他们的共同目标是:推动CX的边界。

To learn more about TP Infinity, visit www.tpinfinity.com.

要了解有关TP Infinity的更多信息,请访问www.tpinfinity.com。

ABOUT TELEPERFORMANCE GROUP

关于TELEPERFORMANCE GROUP

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services, blending the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world's biggest brands and their customers.

Teleperformance(TEP–ISIN:FR0000051807–路透社:TEPRF.PA–彭博社:TEP FP)是数字商业服务领域的全球领导者,将最先进的技术与人类的同情心相结合,为全球最大的品牌及其客户提供更简单、更快、更安全的客户关怀。

The Group's comprehensive, AI-powered service portfolio ranges from front-office customer care to back-office functions, including Trust and Safety services that help defend both online users and brand reputation. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services.  With nearly 500,000 inspired and passionate people speaking more than 300 languages today, the Group's global scale and local presence allows it to be a force of good in supporting communities, clients, and the environment.

该集团全面的、人工智能支持的服务组合包括前台客户服务和后台功能,包括有助于保护在线用户和品牌声誉的信任和安全服务。它还提供一系列专业服务,如收集、口译和本地化、签证和领事服务以及招聘流程外包服务。如今,该集团拥有近50万名充满灵感和激情的员工,他们讲着300多种语言,该集团的全球规模和当地影响力使其成为支持社区、客户和环境的一支优秀力量。

In 2022, Teleperformance reported consolidated revenue of €8,154 million (US$8.6 billion, based on €1 = $1.05) and net profit of €645 million. .

2022年,Teleperformance报告的合并收入为81.54亿欧元(86亿美元,基于1欧元=1.05美元),净利润为6.45亿欧元。。

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017. .

Teleperformance股票在巴黎泛欧交易所市场A区进行交易,并有资格获得延期结算服务。它们包括在以下指数中:CAC 40、STOXX 600、标准普尔欧洲350、MSCI全球标准和泛欧技术领先者。在企业社会责任领域,自2022年9月以来,Teleperformance股票被纳入CAC 40 ESG、自2015年以来的Euronext Vigeo Euro 120指数、自2020年以来的Euro STOXX 50 ESG指数、自2019年以来的MSCI Europe ESG Leaders指数、自2018年以来的FTSE4Good指数以及自2017年以来的标准普尔全球1200 ESG指数。

Visit the Group at www.teleperformance.com.

访问集团网站www.teleperformance.com。

SOURCE Teleperformance

来源:Teleperformance