FOLX Health, an LGBTQIA+ digital health provider, is working with Crisis Text Line to provide 24/7 text-based mental health support to its members, the company announced Tuesday.

该公司周二宣布，LGBTQIA+数字健康提供商FOLX Health正在与危机文本热线合作，为其成员提供全天候的基于文本的心理健康支持。

Boston-based FOLX Health is a telehealth platform designed for the LGBTQIA+ community that works with insurers and employers. Its services include gender-affirming care, primary care, sexual and reproductive health, family building and mental health care. Crisis Text Line is a nonprofit that offers 24/7 text-based mental health support.

总部位于波士顿的FOLX Health是一个远程医疗平台，专为LGBTQIA+社区设计，与保险公司和雇主合作。它的服务包括性别确认护理、初级保健、性健康和生殖健康、家庭建设和心理保健。危机文本热线是一家非营利组织，提供全天候基于文本的心理健康支持。

Its services are in English and Spanish and are free and confidential. Since it launched in 2013, Crisis Text Line has had more than 9 million crisis conversations and has trained more than 65,000 volunteers. .

它的服务是英文和西班牙文的，是免费和保密的。自2013年推出以来，危机文本热线已经进行了900多万次危机对话，并培训了65000多名志愿者。

Through the partnership, FOLX members can gain access to crisis counselors through Crisis Text Line in addition to their support from the FOLX Health care team. These members can text FOLX to 741741, and will then be connected to a volunteer crisis counselor. In the future, this partnership may be expanded so that Crisis Text Line counselors can also refer people to FOLX if they need the company’s care, said John Moore, FOLX Health’s VP of engineering..

通过合作关系，FOLX成员除了可以获得FOLX医疗团队的支持外，还可以通过危机文本热线获得危机咨询师的帮助。这些成员可以将FOLX发短信至741741，然后将与志愿危机咨询师联系。FOLX Health的工程副总裁约翰·摩尔（JohnMoore）表示，未来，这种合作关系可能会扩大，以便危机文本热线咨询师也可以在人们需要公司护理的情况下向他们推荐FOLX。

The partnership was initiated by Moore, who is a volunteer counselor at Crisis Text Line. As a volunteer, he said he witnessed the unique challenges the LGBTQIA+ community faces. In fact, more than 50% of those who reach out to Crisis Text Line identify as LGBTQIA+.

这项合作是由摩尔发起的，摩尔是危机文本热线的志愿顾问。作为一名志愿者，他说他目睹了LGBTQIA+社区面临的独特挑战。事实上，超过50%接触危机文本行的人认为自己是LGBTQIA+。

“It could be anything from they’re getting bullied at school because they’re transgender or gay … or they’re getting beat by their parents in some cases,” Moore said. “It’s across this giant spectrum and it happens every day all day. You’ll see it on just about any shift.”

摩尔说：“这可能是因为他们在学校受到欺凌，因为他们是变性人或同性恋……或者在某些情况下他们被父母殴打。”。“它跨越这个巨大的光谱，每天都在发生。你几乎可以在任何变化中看到它。”

Moore added that there are several benefits to communicating via text.

摩尔补充说，通过文本进行交流有几个好处。

“I enjoy the texting aspect of it as opposed to a phone line,” Moore stated. “Because I think it gives the counselors a little more time to collect themselves before responding and having a meaningful response. Plus, texting these days is just such a popular medium for communication. And that makes everyone more comfortable in my opinion.”

摩尔表示：“与电话线相比，我喜欢它的短信功能。”。“因为我认为这给了咨询师更多的时间来集中精力，然后才能做出有意义的回应。另外，如今发短信是一种非常流行的沟通媒介。在我看来，这让每个人都感到更舒服。”

According to Mental Health America, more than 39% of people who identify as LGBTQ+ report having a mental illness. FOLX Health recently collected data on its members over a six-month period, which revealed that 59% of members who had previously experienced suicidal ideation before coming to FOLX no longer reported such thoughts during follow-up assessments, according to a news release..

据《美国心理健康》报道，超过39%的LGBTQ+患者报告患有精神疾病。FOLX Health最近在六个月的时间内收集了其成员的数据，据一份新闻稿称，在进入FOLX之前曾有过自杀念头的成员中，有59%在后续评估中不再报告这种想法。。

“At FOLX Health, we recognize the disproportionate challenges our members face, with mental health issues occurring at rates 4-5 times higher than the general population, and yet, we’ve found that our affirming and expert care focused on the needs of the queer community has led to transformative outcomes,” said Liana Douillet Guzmán, CEO of FOLX Health, in a statement.

FOLX Health首席执行官莉安娜·杜伊勒·古兹曼（LianaDouilletGuzmán）在一份声明中说：“在FOLX Health，我们认识到我们的成员面临着不成比例的挑战，心理健康问题的发生率是普通人群的4-5倍，然而，我们发现，我们对酷儿社区需求的肯定和专家关怀导致了变革性的结果。”

“In a healthcare landscape ill-equipped to meet our needs, FOLX is committed to forging a comprehensive healthcare haven accessible to all. Our partnership with Crisis Text Line ensures that no matter what the circumstance or where you are, our members have a direct line to trained, mental health counselors when they need it.”.

“在医疗保健领域，FOLX无法满足我们的需求，我们致力于打造一个全面的医疗保健天堂。我们与危机文本热线的合作关系确保，无论您在什么情况下，无论您身在何处，我们的会员都可以在需要时直接联系受过培训的心理健康咨询师。”

Another company that serves the LGBTQIA+ population is Included Health. It offers virtual and in-person urgent care, primary care, behavioral health and specialty care.

另一家为LGBTQIA+人群服务的公司是Include Health。它提供虚拟和面对面的紧急护理、初级保健、行为健康和专科护理。