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The rise of digital health brought with it point solution fatigue as many employers and insurance carriers attempt to juggle multiple solutions at once. Recognizing this issue, Solera Health launched a new platform last week called HALO that helps customers manage all of their contracted point solutions in one place rather than individually.
数字健康的兴起带来了解决方案的疲劳,因为许多雇主和保险公司试图同时解决多种解决方案。认识到这个问题,Solera Health上周推出了一个名为HALO的新平台,帮助客户在一个地方而不是单独管理所有合同点解决方案。
Phoenix, Arizona-based Solera Health is a digital health company that works with payers and employers to help match members and employees with a variety of point solutions..
位于亚利桑那州凤凰城的Solera Health是一家数字健康公司,与付款人和雇主合作,帮助员工和员工提供各种要点解决方案。。
“There are lots of employee benefits, but it’s not streamlined, it’s confusing,” said Mary Langowski, CEO of Solera Health, in an interview. “There are a ton of different entry points for the employees and it’s not accountable. It’s not transparent. … HALO is in response to that.”
Solera Health首席执行官Mary Langowski在一次采访中说:“员工福利很多,但没有简化,令人困惑。”。“员工有很多不同的切入点,不负责任,透明….光晕就是为了回应。”
Some of Solera Health‘s vendor partners include WeightWatchers for weight management, Sword Health for musculoskeletal conditions and Headspace for mental health.
Solera Health的一些供应商合作伙伴包括用于体重管理的体重观察者,用于肌肉骨骼疾病的Sword Health和用于心理健康的顶空。
However, some employers and carriers want to work with Solera’s network of point solutions while also keeping some of their own contracted technologies. HALO allows customers to manage both Solera and non-Solera solutions in a single location. The platform also simplifies navigating benefits for the employee or member by allowing them to access their benefits through one web-based interface.
但是,一些雇主和运营商希望与Solera的点解决方案网络合作,同时保留一些自己的合同技术。HALO允许客户在一个位置管理Solera和非Solera解决方案。该平台还允许员工通过一个基于web的界面访问其福利,从而简化了员工或成员的导航福利。
The HALO platform will ask members questions to understand what kind of care they need, and then will direct them to the correct point solution, whether it’s part of Solera’s network or not, Langowski said..
Langowski说,HALO平台会向成员询问问题,以了解他们需要何种护理,然后将他们引导至正确的解决方案,无论它是否是Solera网络的一部分。。
“We’re asking them a series of questions and if they’re low severity, they’re going to be in a low severity solution versus a high severity or high acuity solution. That saves clinical dollars right off the bat,” Langowski said.
“我们问他们一系列问题,如果他们的严重程度较低,那么他们将处于低严重程度的解决方案,而不是高严重程度或高敏锐度的解决方案,这样可以立即节省临床费用,”兰戈夫斯基说。
In addition, the HALO platform provides employer and insurer customers with reporting on how the point solutions are performing for their employees and members. To be able to report on outside vendor performance, it obtains agreements from vendors or through the payer or employer using the HALO platform..
此外,HALO平台还为雇主和保险公司客户提供有关point解决方案如何为其员工和成员执行的报告。为了能够报告外部供应商的绩效,它使用HALO平台从供应商或付款人或雇主获得协议。。
“[Customers] have a sense of, is this working? Is all this investment paying off or not paying off? Where do I need to make adjustments?” said Langowski, emphasizing the value of this reporting mechanism.
“[客户]有一种感觉,这是有效的吗?所有这些投资是回报还是不回报?我需要在哪里进行调整?”Langowski说,强调这种报告机制的价值。
In launching HALO, Solera Health hopes to “meet market demand” and make sure it’s supporting employers and payers, she added.
她补充说,Solera Health希望在推出HALO时“满足市场需求”并确保它支持雇主和付款人。
Other organizations that help employers manage point solutions include Accolade and Quantum Health, which also have a network of digital health vendors and help employees get directed to the care they need.
其他帮助雇主管理点解决方案的组织包括Accolade和Quantum Health,它们还拥有数字健康供应商网络,并帮助员工直接了解他们需要的护理。
Photo: Bulat Silvia, Getty Images
照片:Bulat Silvia,Getty图片
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