Britannic have streamlined telephony systems, following the merger of Breast Cancer Care with Breast Cancer Now, so to ensure simple telephone operations for both employees and users.Breast Cancer Care were already using the Britannic Mitel IP telephony, so the decision was made to use the same provider in order to streamline calls and operations.Prior to the merger, there was two reception numbers, multiple fundraising numbers, two help service desk numbers plus four UK sites for Breast Cancer Care that all needed to be merged with Breast Cancer Now.Romeena Kazi, IT support manager at Breast Cancer Now, said: “We had many external ring groups to set up with lots of configurations and porting, our customers are women diagnosed with cancer where we provide help and support so it was of paramount importance that customers could get through first time and our telephony was robust and reliable with good connectivity.”Britannic Mitel MiCollab was selected, as it provided the organisations’ employees to work from anywhere and access the conferencing and collaboration solutions on any device.

在乳腺癌护理与乳腺癌合并之后，Britannic现在已经简化了电话系统，以确保员工和用户都可以进行简单的电话操作。乳腺癌护理已经在使用Britannic Mitel IP电话，因此决定使用同一提供商来简化呼叫和操作。在合并之前，有两个接待号码，多个筹款号码，两个自助服务台号码以及四个英国乳腺癌护理网站，现在都需要与乳腺癌合并。乳腺癌IT支持经理Romeena Kazi说：“我们有许多外部团体需要设置大量配置和运输，我们的客户是被诊断患有癌症的女性，我们提供帮助和支持，所以这是至关重要的客户可以第一次通过，我们的电话功能强大可靠，连接良好。“Britannic Mitel MiCollab被选中，因为它为组织的员工提供了从任何地方工作并访问任何设备上的会议和协作解决方案的服务。

The deployment of the service has been particularly useful to support hybrid work operations.MiCollab brings together voice, video, chat, messaging, web conferencing and team collaboration tools into a single product. It helps to break down barriers of siloed team environments and through the use of team collaboration tools helps encouraging the sharing of ideas and working together to achieve goals.In addition, the solution can also be integrated with other business applications, such as Outlook, Lotus Notes, IBM Sametime and Google.“We are delighted to be working with Breast Cancer Now who are such an important charity and assisting them on their digital transformation.

服务的部署对于支持混合工作操作特别有用。MiCollab将语音，视频，聊天，消息传递，web会议和团队协作工具整合到一个产品中。它有助于打破孤立团队环境的障碍，并通过使用团队合作工具帮助鼓励分享想法并共同努力实现目标。此外，该解决方案还可以与其他业务应用程序集成，例如Outlook，Lotus Notes，IBM Sametime和Google。“我们很高兴现在与乳腺癌合作，他们是一个如此重要的慈善机构，并协助他们进行数字转型。

Where they can c.

他们可以在哪里。