Ferdinand Hamada, Managing Director and Pharma Life Sciences Industry Lead Partner at MorganFranklin Consulting

MorganFranklin Consulting董事总经理兼制药生命科学行业首席合伙人Ferdinand Hamada

The role of the Chief Information Security Officer (CISO) has evolved far beyond traditional cybersecurity responsibilities, especially in healthcare organizations. Today, a CISO must be positioned as a vital connector, aligning business goals, operational efficiency, and security needs. This strategic role is essential not only for breaking down siloes between security and operations teams, but also for fostering organization-wide adaptability, strategic thinking, and a holistic understanding of the business case for security technology..

首席信息安全官（CISO）的角色已经远远超出了传统的网络安全职责，尤其是在医疗保健组织中。今天，CISO必须被定位为一个重要的连接器，协调业务目标、运营效率和安全需求。这种战略角色不仅对于打破安全团队和运营团队之间的孤岛至关重要，而且对于培养组织范围内的适应性、战略思维以及对安全技术商业案例的整体理解也至关重要。。

The Evolution of the CISO Role

CISO角色的演变

Traditionally, CISOs were seen as guardians of data, primarily responsible for protecting sensitive information and organizations from breaches and cyber threats. While safeguarding data remains critical to the role, the scope of the CISO’s responsibilities, and even its liability for public company breach reporting, has broadened significantly in recent years.

传统上，CISO被视为数据的守护者，主要负责保护敏感信息和组织免受违规和网络威胁。虽然保护数据仍然是至关重要的角色，但近年来，CISO的责任范围，甚至其对上市公司违约报告的责任，都大大扩大了。

In healthcare settings, where protecting patient and proprietary data is essential and regulatory requirements are stringent, the CISO’s role now intersects with nearly every aspect of the organization..

在医疗保健环境中，保护患者和专有数据至关重要，监管要求也很严格，CISO的角色现在几乎涉及到组织的各个方面。。

Breaking Down Siloes

分解筒仓

Healthcare organizations and their sub-functions often operate in siloes, with distinct departments for clinical operations, administration, IT, and security each functioning independently. This compartmentalization can lead to communication gaps, inefficiencies, and a lack of cohesive security strategy.

医疗保健组织及其子职能部门通常分散运作，临床运营、行政管理、IT和安全部门各有独立职能。这种划分可能导致通信缺口、效率低下以及缺乏连贯的安全策略。

The CISO, positioned at the nexus of these domains, is uniquely equipped to break down these barriers..

CISO位于这些领域的联系中，具有打破这些障碍的独特能力。。

By fostering open communication channels and encouraging collaboration between departments, the CISO can ensure that security considerations are integrated into every facet of the organization. For instance, when IT and clinical teams collaborate on new technology implementations, the CISO can provide critical insights on security risks and compliance requirements, ensuring that new systems are both effective and secure..

通过建立开放的沟通渠道和鼓励部门之间的合作，CISO可以确保将安全考虑纳入组织的各个方面。例如，当IT和临床团队就新技术实施进行合作时，CISO可以提供有关安全风险和法规遵从性要求的重要见解，确保新系统既有效又安全。。

Enhancing Adaptability and Strategic Thinking

增强适应性和战略思维

The pace of technological change in healthcare is relentless, with innovations such as AI, cloud computing, telehealth, electronic health records (EHRs), Internet of Medical Things (IoMT), and connected devices continuously reshaping the landscape. To navigate this dynamic environment, healthcare organizations must be highly adaptable.

医疗保健技术变革的步伐是无情的，人工智能、云计算、远程医疗、电子健康记录（EHR）、医疗物联网（IoMT）和互联设备等创新不断重塑着这一格局。要驾驭这种动态环境，医疗保健组织必须具有高度的适应性。

The CISO plays a crucial role in this adaptability by staying abreast of emerging threats and ensuring that the organization’s security posture evolves in tandem with technological advancements..

CISO通过及时了解新出现的威胁并确保组织的安全态势与技术进步同步发展，在这种适应性方面发挥着至关重要的作用。。

Moreover, the CISO’s involvement in strategic planning helps to align security initiatives with business objectives. By participating in executive discussions and decision-making processes, the CISO can advocate for security measures that support broader organizational goals, such as improving patient care, enhancing operational efficiency, and maintaining regulatory compliance.

此外，CISO参与战略规划有助于使安全计划与业务目标保持一致。通过参与高管讨论和决策过程，CISO可以倡导支持更广泛组织目标的安全措施，如改善患者护理、提高运营效率和维持法规遵从性。

This alignment ensures that security is not seen as a hindrance but as a fundamental enabler of the organization’s success..

这种一致性确保了安全不被视为阻碍，而是组织成功的基本促成因素。。

A Holistic Understanding of Technology and Business Dynamics

对技术和业务动态的全面理解

Effective CISOs possess a deep understanding of both technology and business dynamics. This dual expertise allows them to bridge the gap between technical teams and business leaders, translating complex security concepts into actionable business strategies. In healthcare, where technology is integral to delivering quality care and operational efficiency, this capability is invaluable..

高效的CISO对技术和业务动态都有深刻的理解。这种双重专业知识使他们能够弥合技术团队和业务领导者之间的差距，将复杂的安全概念转化为可行的业务策略。在医疗保健领域，技术对于提供优质护理和运营效率至关重要，这种能力是无价的。。

This alignment is also key to help all healthcare stakeholders understand the business case for cybersecurity. Healthcare administrators, staff, and patients alike cannot afford another breach with the same impact or scope as Change Healthcare, but the prevalence of these attacks is only increasing.

这种一致性也是帮助所有医疗保健利益相关者了解网络安全商业案例的关键。。

Considering cybersecurity is an all-hands-on-deck endeavor, CISOs should be well positioned—and supported—to oversee every arm of it..

考虑到网络安全是一项全力以赴的工作，CISO应该有良好的定位和支持来监督它的每个分支。。

For example, when guiding the adoption of a new EHR system, a CISO can evaluate potential security vulnerabilities and ensure that the system complies with HIPAA and other healthcare regulations. At the same time, they can communicate the business benefits of the system, such as improved patient data accessibility and streamlined workflows, to executive leaders.

例如，在指导采用新的EHR系统时，CISO可以评估潜在的安全漏洞，并确保系统符合HIPAA和其他医疗保健法规。同时，他们可以向管理层传达系统的业务优势，例如改进的患者数据可访问性和简化的工作流程。

This perspective enables the organization to make informed decisions that balance security, functionality, and business value..

这种观点使组织能够做出明智的决策，平衡安全性、功能性和业务价值。。

Building a Culture of Security

建立安全文化

One of the most significant contributions the CISO can make is in cultivating a culture of security throughout the organization. In healthcare, where human error can lead to costly breaches and jeopardize patient safety, building awareness and accountability among all staff members is essential.

CISO可以做出的最重要贡献之一是在整个组织中培养安全文化。在医疗保健领域，人为错误可能导致代价高昂的违规行为并危及患者安全，因此在所有工作人员中建立意识和问责制至关重要。

The CISO can lead initiatives such as regular security training, phishing simulations, and awareness campaigns to educate employees about the importance of security best practices. By embedding security into the organization’s culture, the CISO helps to ensure that every employee, from frontline healthcare providers to administrative staff, understands their role in protecting sensitive information and maintaining patient trust..

CISO可以领导定期安全培训、钓鱼模拟和宣传活动等举措，以教育员工安全最佳实践的重要性。通过将安全嵌入组织文化，CISO有助于确保从一线医疗保健提供者到管理人员的每位员工都了解他们在保护敏感信息和维护患者信任方面的作用。。

Tomorrow’s Healthcare CISO

明天的医疗保健CISO

Organizations that recognize and harness the CISO’s unique position as a connector—no longer just a lead protector—will be better equipped to navigate evolving security needs and withstand increasing healthcare cyber threats. This shift in perspective also helps to distribute security responsibility across the entire organization.

认识到并利用CISO作为连接器的独特地位的组织将不再仅仅是一个引线保护器，它们将能够更好地应对不断变化的安全需求，并抵御日益增长的医疗保健网络威胁。这种观点的转变也有助于在整个组织中分配安全责任。

Every member of a healthcare organization must understand and contribute to maintaining robust security protocols. This collective security approach is essential—without total buy-in, an organization’s defenses are only as strong as its weakest link..

医疗保健组织的每个成员都必须理解并为维护强大的安全协议做出贡献。这种集体安全方法是必不可少的，如果不完全接受，一个组织的防御能力只有与其最薄弱的环节一样强大。。

About Ferdinand Hamada

关于Hamada Ferdinand

Ferdinand Hamada is a Managing Director for the cybersecurity practice at MorganFranklin and leads the Healthcare, Pharmaceutical, & Life Sciences (HPLS) industry sector. Ferdinand is responsible for expanding the go-to-market strategy specifically within the HPLS industry, which includes client growth and quality oversight of the HPLS client portfolio and delivery team.

费迪南德·哈马达（FerdinandHamada）是摩根·富兰克林（MorganFranklin）网络安全业务的总经理，领导医疗保健、制药和生命科学（HPLS）行业。费迪南德（Ferdinand）负责扩大HPLS行业的上市战略，其中包括HPLS客户组合和交付团队的客户增长和质量监督。

Additionally, Ferdinand is an active thought leader in IT, Risk Quality and Compliance, and cybersecurity space as he contributes to various publications and speaks at a variety of different forums and mediums. .

此外，费迪南德是IT、风险质量和合规以及网络安全领域的积极思想领袖，他为各种出版物撰稿，并在各种不同的论坛和媒体上发表演讲。。

Prior to joining MorganFranklin Consulting, Ferdinand was a Vice President and Chief Information Security Officer (CISO) at Catalent Pharma Solutions where he was responsible for all aspects of IT Risk Management and Compliance and led a global team in various transformation initiatives in the risk, security, compliance, and overall enterprise IT strategy.

在加入MorganFranklin Consulting之前，Ferdinand是Catalent Pharma Solutions的副总裁兼首席信息安全官（CISO），负责IT风险管理和合规性的各个方面，并领导一个全球团队参与风险、安全、合规性和整体企业IT战略的各种转型举措。

Prior to Catalent, Ferdinand was also at KPMG Consulting focusing on IT Advisory in a diverse portfolio of engagements for several of their top healthcare clients. Additionally, Ferdinand held various positions within Information Technology at Cardinal Health and Merck..

在加入Catalent之前，费迪南德还在毕马威咨询公司（KPMG Consulting）任职，专注于为其几家顶级医疗保健客户提供多种服务组合中的IT咨询。此外，费迪南德在Cardinal Health和Merck的信息技术领域担任过多个职位。。