SANTA MONICA, Calif.--(BUSINESS WIRE)--Today Headspace, the world’s leading comprehensive mental health platform, introduced Ebb, an empathetic AI companion integrated into its app to help people navigate life's ups and downs. Ebb provides instant, personalized support designed to guide Headspace members through self-reflection and emotional processing..

加利福尼亚州圣莫尼卡市——（商业新闻短讯）——今天，世界领先的综合性心理健康平台Headspace推出了Ebb，这是一款集成到其应用程序中的移情AI伴侣，可帮助人们驾驭生活的跌宕起伏。Ebb提供即时的个性化支持，旨在通过自我反思和情绪处理来指导顶空成员。。

Built by a team of clinical psychologists and data scientists, Ebb is a conversational AI tool trained in motivational interviewing, an evidence-based methodology that can help people make positive behavioral changes. With the guidance of Ebb, Headspace members can engage in deeper self-reflection, process thoughts and emotions, and receive personalized content recommendations from the vast Headspace library of thousands of meditations, mindfulness exercises, and mental health content.

Ebb是一个由临床心理学家和数据科学家组成的团队，是一种经过动机访谈培训的对话人工智能工具，这是一种基于证据的方法，可以帮助人们做出积极的行为改变。在Ebb的指导下，顶空成员可以进行更深入的自我反思，处理思想和情绪，并从数千个冥想，正念练习和心理健康内容的庞大顶空图书馆中获得个性化的内容建议。

By serving up personalized content for the member’s current emotional state, Ebb allows members to seamlessly transition from reflection into a supportive, relevant exercise..

通过为成员当前的情绪状态提供个性化内容，Ebb允许成员从反思无缝过渡到支持性的相关练习。。

“It can feel daunting to process emotions with friends and family for fear of being judged or misunderstood. We designed Ebb to be an empathetic, non-judgmental listening ear for people through a variety of life circumstances,” said Jenna Glover, Ph.D., Chief Clinical Officer at Headspace. “Long term, we envision Ebb becoming a nimble, knowledgeable mental health companion that learns from member behavior, adapts to changing needs, and complements the care provided by our clinicians and mental health coaches – as well as helps to triage and escort a member to these providers.”.

Headspace首席临床官Jenna Glover博士说：“与朋友和家人一起处理情绪可能会让人感到畏缩，因为害怕被判断或误解。我们设计的Ebb是一种能够在各种生活环境中为人们提供移情、非判断性倾听的耳朵。”。“从长远来看，我们设想Ebb成为一个灵活、知识渊博的心理健康伴侣，从会员行为中学习，适应不断变化的需求，补充我们的临床医生和心理健康教练提供的护理，并帮助会员分流和护送这些提供者。”。

Over the past decade, Headspace has used AI in its platform to reduce the administrative load on its care providers, identify safety risk in member chat conversations, and serve up relevant mental health and mindfulness content to its members. Its new app feature, Ebb, was trained using a combination of large language models, as well as proprietary in-house datasets, which include curated interactions that reflect a broad range of emotions and life experiences..

在过去的十年中，Headspace在其平台上使用人工智能来减轻护理提供者的行政负担，识别成员聊天对话中的安全风险，并为其成员提供相关的心理健康和正念内容。它的新应用程序功能Ebb是使用大型语言模型和专有内部数据集的组合进行训练的，这些数据集包括反映各种情绪和生活经历的策划互动。。

Designed with safety and privacy in mind, Ebb does not give mental health advice, guidance, or diagnoses, but rather prompts people to pause from their day to reflect on their thoughts and feelings. Research has found various benefits for processing emotions and self-reflection, including improvements on well-being, working memory, stress, and resilience..

Ebb的设计考虑到安全和隐私，它不提供心理健康建议、指导或诊断，而是促使人们从一天开始就停下来反思自己的想法和感受。研究发现，处理情绪和自我反思有多种益处，包括改善幸福感、工作记忆、压力和弹性。。

“Headspace has long leveraged technology to scale access to a wide variety of mental health and wellness tools and services. Generative AI and machine learning now offers us the ability to turbo-charge these efforts, delivering a level of empathetic sub-clinical engagement not previously available,” said Leslie Witt, Chief Product and Design Officer at Headspace.

Headspace首席产品兼设计官莱斯利·维特（LeslieWitt）表示：“Headspace长期以来一直在利用技术来扩大对各种心理健康和身心健康工具和服务的访问。生成性人工智能和机器学习现在为我们提供了加速这些努力的能力，提供了前所未有的同理心亚临床参与水平。”。

“While our use of AI is not meant to replace the support licensed mental health professionals provide, we know it can help individuals reflect, unpack challenging emotions, and establish mindful habits.”.

“虽然我们使用人工智能并不意味着取代获得许可的心理健康专业人员提供的支持，但我们知道它可以帮助个人反思，解开挑战性情绪，并建立正念习惯。”。

Headspace has a variety of mental health and wellbeing tools available in its consumer app downloaded by over 100 million people globally. Earlier this year, the company added the availability of mental health coaching for purchase directly by consumers after providing that service for the past decade to its enterprise and health plan customers.

Headspace在其消费者应用程序中提供了各种心理健康和福祉工具，全球有一亿多人下载。今年早些时候，该公司在过去十年为其企业和健康计划客户提供了心理健康指导服务后，增加了消费者直接购买的心理健康指导服务。

Since then, it has added more meditation and mental health content to its in-app library to support members through key life moments, like navigating a fertility journey and coping with election stress. In the coming months, the company plans to launch therapy services for consumers and will accept a variety of insurance plans..

从那时起，它在其应用程序库中增加了更多冥想和心理健康内容，以支持成员度过关键的人生时刻，如导航生育旅程和应对选举压力。未来几个月，该公司计划为消费者推出治疗服务，并将接受各种保险计划。。

For more information on Ebb, visit headspace.com/ebb. Ebb is available to consumer subscribers in the U.S. and not yet available to those who have Headspace as a benefit from their employer or health plan.

有关Ebb的更多信息，请访问headspace.com/Ebb。Ebb适用于美国的消费者订户，但对于那些拥有顶空作为雇主或健康计划福利的人来说还不可用。

To learn more about Headspace’s AI philosophy, visit headspace.com/ai.

要了解更多有关顶空人工智能哲学的信息，请访问Headspace.com/AI。

FAQ

常见问题解答

Can Ebb be used to treat mental health conditions?

Ebb可以用来治疗心理健康状况吗？

No, Ebb is a sub-clinical support tool designed to assist people with deeper self-reflection and emotional processing. It is not intended to be used in a clinical capacity and does not give mental health advice or diagnoses.

不，Ebb是一种亚临床支持工具，旨在帮助人们进行更深入的自我反思和情绪处理。它不打算用于临床，也不提供心理健康建议或诊断。

How does Headspace protect the privacy of my conversations with Ebb?

顶空如何保护我与Ebb对话的隐私？

We take the responsibility of safeguarding our members’ information extremely seriously. As a mental health company, we’re committed to protecting our members’ privacy like we would our own – not only because it’s required by law, but because it’s the right thing to do. We outline in our privacy policy the information we collect, why we ask for it, and how we use it.

我们非常认真地承担保护会员信息的责任。作为一家心理健康公司，我们致力于像保护自己的隐私一样保护成员的隐私，这不仅是因为这是法律要求的，也是因为这是正确的做法。我们在隐私政策中概述了我们收集的信息，为什么要问以及如何使用这些信息。

With regard to interactions with Ebb, all messages are encrypted end-to-end and no reflections are used for targeted advertising purposes. Headspace members choose whether or not to engage with Ebb..

关于与Ebb的交互，所有消息都是端到端加密的，没有反射用于有针对性的广告目的。顶空成员选择是否参与退潮。。

What kind of safety controls does Ebb have in place?

Ebb有什么样的安全控制措施？

Ebb was built with safety at the core. We conducted extensive in-house testing to ensure Ebb stays within a set of defined conversational guardrails to keep members safe. Ebb relies on an “always on” listening mechanism during a member’s reflection to detect risky utterances that could be related to suicidal ideation, homicidal ideation, self-harm, abuse or neglect, eating disorders, and substance abuse.

衰退以安全为核心。我们进行了广泛的内部测试，以确保退潮保持在一组定义的对话护栏内，以确保成员安全。Ebb在成员反思期间依靠“始终在线”的倾听机制来检测可能与自杀意念、杀人意念、自我伤害、虐待或忽视、饮食失调和药物滥用有关的危险话语。

In the event Ebb detects these areas of risk, Ebb populates a message encouraging members to contact 988 or 911. If a member wants to contact crisis services at any time while using Ebb, they can click a button that automatically initiates their device to call or text the 988 lifeline..

。如果会员在使用Ebb时想随时联系危机服务，他们可以单击一个按钮，自动启动设备呼叫或发送988生命线短信。。

About Headspace

关于顶空

Headspace is your lifelong guide to better mental health. We make mental health support accessible to everyone, no matter their background or experience. Through our flagship Headspace app, we provide mindfulness and mental health tools for everyday life, like guided meditations, sleepcasts, mindful movement, and mental health coaching.

顶空是你改善心理健康的终身指南。我们让每个人都可以获得心理健康支持，无论他们的背景或经验如何。通过我们的旗舰顶空应用程序，我们为日常生活提供正念和心理健康工具，如引导冥想、梦游、正念运动和心理健康指导。

Our enterprise offerings combine this experience with EAP and work-life services, as well as therapy and psychiatry services – all in a single destination. Our team of experts ranges from mental health clinicians to Emmy award-winning producers, and data scientists, working together as one to help millions of people around the world be healthier and more productive.

我们的企业服务将这一经验与EAP和工作生活服务以及治疗和精神病学服务结合在一起-所有这些都在一个目的地。我们的专家团队包括心理健康临床医生、艾美奖获奖制作人和数据科学家，他们齐心协力，帮助全世界数百万人变得更健康、更有生产力。

To learn more, please visit headspace.com..

欲了解更多信息，请访问headspace.com。。