What You Should Know:

您应该知道：

– Parakeet Health, a generative AI company focused on revolutionizing patient engagement, has announced the launch of its AI-powered voice platform and has secured $3M in seed funding to fuel its growth and development.

–Parakeet Health是一家致力于彻底改变患者参与度的创新型人工智能公司，它宣布推出其人工智能语音平台，并获得了300万美元的种子资金，以推动其增长和发展。

– This innovative solution aims to streamline patient communication for healthcare providers, improving efficiency, reducing costs, and enhancing the patient experience.

–这一创新解决方案旨在为医疗保健提供者简化患者沟通，提高效率，降低成本，增强患者体验。

Addressing a Critical Need

满足关键需求

With 90% of patients still relying on the phone for appointment scheduling, managing call volume remains a significant challenge for healthcare providers. These issues can lead to patient dissatisfaction, revenue loss, and staff burnout. Parakeet’s solution addresses this need by automating tasks, reducing staff burden, and improving patient satisfaction..

由于90%的患者仍然依赖电话预约，因此管理通话量仍然是医疗保健提供者面临的重大挑战。这些问题可能导致患者不满，收入损失和员工倦怠。Parakeet的解决方案通过自动化任务、减轻员工负担和提高患者满意度来满足这一需求。。

Parakeet’s AI-Powered Solution

Parakeet’s founding team comprises experienced leaders in healthcare and AI, including former executives from One Medical, Epocrates, Microsoft, and Twitter. Parakeet’s platform leverages advanced large language models (LLMs) to automate a wide range of patient interactions, including:

Parakeet的创始团队由医疗保健和人工智能领域经验丰富的领导者组成，其中包括来自One Medical、Epocrates、Microsoft和Twitter的前高管。Parakeet的平台利用先进的大型语言模型（LLM）来自动化广泛的患者交互，包括：

Appointment schedulingReferral managementPatient outreach (prescription status, lab results, etc.)Billing and paymentsAnswering FAQs

预约安排转诊管理患者外展（处方状态、实验室结果等）账单和付款服务常见问题解答

The platform’s AI voice agents are available 24/7, multilingual, and capable of handling both inbound and outbound calls and texts.

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Early Success and Key Benefits

Parakeet has already demonstrated significant results in improving patient communication:

长尾鹦鹉已经在改善患者沟通方面取得了重大成果：

Reduced Patient Acquisition Costs: Decreased costs by 2x.Improved Success Rates: Enhanced efficiency in scheduling appointments and managing referrals.Eliminated Missed Calls: Ensured that all patient calls are answered promptly.

降低患者获取成本：成本降低2倍。提高成功率：提高预约安排和转介管理的效率。消除未接来电：确保所有患者的电话都能及时接听。

Early Customer Base

早期客户群

Parakeet’s early success has attracted major customers, including:

长尾鹦鹉的早期成功吸引了主要客户，包括：

Galileo, a virtual primary care provider.Genome Medical, a virtual genetic counseling leader.Medical Dermatology and Cosmetic Surgery, a multi-site skincare provider.

伽利略，虚拟初级保健提供者。基因组医学，虚拟遗传咨询领导者。医学皮肤病学和美容外科，多站点皮肤护理提供商。

“We’ve all experienced long holds, after-hours frustrations, and waiting for call-backs when communicating with our doctors. Sadly, these experiences are more the norm and not the exception for patients, and while they may sound small, these everyday issues are far more damaging to healthcare practices than they seem, especially when every dollar counts,” said  Parakeet’s Co-founder and CEO Jung Park.

Parakeet的联合创始人兼首席执行官Jung Park说：“我们都经历了长时间的拖延、下班后的沮丧，以及在与医生沟通时等待电话回访。遗憾的是，这些经历更多的是常态，而不是患者的例外，虽然听起来可能很小，但这些日常问题对医疗保健实践的破坏性远比表面上看起来的要大，尤其是在每一美元都很重要的情况下。”。

“Our platform is built with deep knowledge of the healthcare system, giving providers an AI-powered voice agent that understands and supports their workflows and handles tasks that usually require entire teams.”.

“我们的平台是建立在对医疗保健系统深入了解的基础上的，它为提供商提供了一个人工智能支持的语音代理，可以理解和支持他们的工作流程，并处理通常需要整个团队才能完成的任务。”。