With a Heritage in Safety, RLDatix Expands its Suite of Connected Healthcare Operations Solutions to Equip Healthcare Organizations with a 360-Degree View of Providers, Patient Safety, and Care Quality

凭借在安全方面的传统，RLDatix扩展了其一套互联医疗保健运营解决方案，为医疗保健组织提供360度的提供者、患者安全和护理质量视图

RLDatix, the leading global provider of connected healthcare operations software and services, announced its acquisition of SocialClimb LLC, a healthcare technology company supplying patient satisfaction, reputation management, and revenue growth solutions to provider groups, hospitals, and health systems.

全球领先的互联医疗运营软件和服务提供商RLDatix宣布收购SocialClimb LLC，SocialClimb LLC是一家医疗技术公司，为供应商集团、医院和医疗系统提供患者满意度、声誉管理和收入增长解决方案。

By adding SocialClimb’s capabilities to its comprehensive suite of solutions, RLDatix will now offer a 360-degree view of providers, allowing healthcare organizations to uncover critical insights and trends about how care quality and provider performance contribute to care delivery risk..

通过将SocialClimb的功能添加到其全面的解决方案套件中，RLDatix现在将提供360度的提供者视图，使医疗保健组织能够发现有关护理质量和提供者绩效如何影响护理交付风险的关键见解和趋势。。

“SocialClimb introduces a new phase on our journey to delivering true, connected healthcare operations to our customers,” said Jeff Surges, CEO at RLDatix. “Listening to patients’ unique experiences will allow us to identify trends and empower organizations with even more holistic insights to effectively manage workforce resources and provider performance while improving operational and financial efficiencies and advancing safer patient care.”.

。“倾听患者的独特经历将使我们能够确定趋势，并赋予组织更全面的见解，以有效管理劳动力资源和提供者绩效，同时提高运营和财务效率，推进更安全的患者护理。”。

SocialClimb helps organizations collect patient satisfaction data – such as Patient-Reported Outcomes (PROs), Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), patient satisfaction, Net Promoter Score (NPS), and patient population demographic data – enabling healthcare leaders to meet patient demand, mitigate workforce shortages, and better support clinicians.

SocialClimb帮助组织收集患者满意度数据，如患者报告结果（PRO）、医院消费者对医疗保健提供者和系统的评估（HCAHPS）、患者满意度、净启动子评分（NPS）和患者人口统计数据，使医疗保健领导者能够满足患者需求，缓解劳动力短缺，并更好地支持临床医生。

This functionality will complement and enhance RLDatix’s established patient experience capabilities, which include real-time feedback collection and survey management..

此功能将补充和增强RLDatix已建立的患者体验功能，包括实时反馈收集和调查管理。。

Combining insights from RLDatix and SocialClimb enables organizations to increase patient retention and drive new revenue growth by dynamically meeting patient demand using their artificial intelligence-developed predictive algorithm. Unifying innovative, digitally collected data will also drive reputational prowess for healthcare organizations and empower them to reduce administrative burden, prevent harm, and improve patient safety outcomes..

结合RLDatix和SocialClimb的见解，组织可以通过使用人工智能开发的预测算法动态满足患者需求，从而提高患者保留率并推动新的收入增长。统一创新的数字收集数据也将推动医疗保健组织的声誉，并使其能够减轻行政负担，防止伤害，改善患者安全结果。。

“There are clear correlating factors between provider satisfaction scores and reported safety events,” said Ty Allen, Founder of SocialClimb. “When this data is included in a holistic view of an organization’s healthcare operations, decision makers gain a powerful understanding of the entire patient journey, allowing for swift and proactive change by leadership to improve care delivery and manage their organizational brand and reputation, thus containing costs and increasing revenue.”.

SocialClimb创始人泰艾伦（TyAllen）表示：“提供者满意度得分与报告的安全事件之间存在明显的相关因素。”。“当这些数据被纳入组织医疗保健运营的整体视图时，决策者对整个患者旅程有了强有力的理解，从而允许领导层进行快速而积极的变革，以改善护理服务，管理其组织品牌和声誉，从而控制成本并增加收入。”。

With this acquisition, RLDatix adds new functionalities to its extensive Connected Healthcare Operations cloud, advancing the company’s mission of enabling safer, more efficient healthcare.

通过此次收购，RLDatix为其广泛的互联医疗保健运营云增加了新功能，推进了公司实现更安全，更高效医疗保健的使命。

To learn more, visit our announcement page.

要了解更多信息，请访问我们的公告页面。

About RLDatix

关于RLDatix

For more than 20 years, RLDatix has championed safety as our driving force. We are the only organization integrating data across risk, safety, compliance, provider lifecycle, and workforce management to provide decision-makers with the critical insights they need to enhance care quality and improve patient outcomes across the enterprise.

20多年来，RLDatix一直将安全作为我们的动力。我们是唯一一家跨风险、安全、法规遵从性、提供商生命周期和劳动力管理整合数据的组织，为决策者提供他们所需的关键见解，以提高整个企业的护理质量和改善患者预后。

This approach, prioritizing safety and outcomes for patients, workforces, and organizations alike, is what we call connected healthcare operations..

这种方法优先考虑患者、劳动力和组织的安全和结果，我们称之为互联医疗运营。。

Trusted by thousands of healthcare providers worldwide, we empower them to focus on what matters most: delivering efficient, patient-centered care. Together, we can create a brighter future where meaningful data insights lead to safer healthcare for all. Visit rldatix.com to learn more.

受到全球数千家医疗保健提供者的信任，我们使他们能够专注于最重要的事情：提供高效，以患者为中心的护理。通过合作，我们可以创造一个更光明的未来，有意义的数据见解可以为所有人带来更安全的医疗保健。访问rldatix.com了解更多信息。

About SocialClimb

社会攀登

SocialClimb helps healthcare providers target and attract patients by improving their reputations, dominating local search, and growing the value of their healthcare facility no matter how large or small. In addition to helping providers collect reviews and improve their rankings, its industry-leading platform uses deep analytics to deliver targeted reputation ads to attract the most profitable patients.

SocialClimb通过提高患者的声誉、主导本地搜索以及提高其医疗设施的价值（无论规模大小），帮助医疗保健提供者瞄准并吸引患者。除了帮助提供商收集评论并提高排名外，其业界领先的平台还使用深度分析来提供有针对性的声誉广告，以吸引利润最高的患者。

Learn more about SocialClimb at socialclimb.com..

在SocialClimb.com上了解更多关于SocialClimb的信息。。

Bailey & Company acted as the exclusive financial advisor to SocialClimb in connection with the transaction.

贝利公司（Bailey&Company）担任社会肢体（SocialClimb）与该交易有关的独家财务顾问。

Originally announced September 18th, 2024

最初于2024年9月18日宣布

TagsHealth IT Acquisitions Healthcare M&A Jeff Surges RLDatix SocialClimb SocialClimb LLC Ty Allen

TagsHealth IT收购医疗保健并购Jeff Surges RLDatix SocialClimb SocialClimb LLC Ty Allen

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