Photo: Jose Luis Pelaez/Getty Images

照片：Jose Luis Pelaez/Getty Images

Healthcare technology company athenahealth, introduced new automation and AI-based software innovations that streamlines and lowers the burden of revenue cycle management (RCM) for thousands of physician practices.

医疗保健技术公司athenahealth推出了新的自动化和基于人工智能的软件创新，简化并减轻了数千名医生的收入周期管理（RCM）负担。

The company aims to eliminate at least half of the work currently handled by athenahealth practices over the next three years, while increasing the speed, accuracy and quality of RCM processing.

该公司旨在在未来三年内消除athenahealth practices目前处理的至少一半工作，同时提高RCM处理的速度、准确性和质量。

According to the company, 160,000 clinicians will have immediate access to the AI and automation tools via the cloud-based platform.

。

athenahealth's AI-enabled insurance package selection capability, built directly into athenaOne, automatically reads insurance card images and recommends the correct insurance package for later claims filing.

athenahealth的人工智能保险包选择功能直接内置于athenaOne中，可自动读取保险卡图像，并为以后的索赔申请推荐正确的保险包。

The company touts that in the last year, the feature has delivered a 36% cut in insurance-related claim holds for practices using the capability while saving practice staff more than 6,500 hours of administrative time.

该公司称，去年，该功能将使用该功能的机构的保险相关索赔减少了36%，同时为机构员工节省了6500多个小时的管理时间。

Additionally, athenahealth's Auto Claim Create feature helps practices create claims automatically after a patient is seen.

此外，athenahealth的自动索赔创建功能有助于实践在看到患者后自动创建索赔。

According to the company, the feature has resulted in a 40% reduction in charge entry lag and a 24% decrease in time to submit a claim to an insurance company. The company started testing this feature across 15 practices in 2023.

据该公司称，该功能使费用输入滞后减少了40%，向保险公司提交索赔的时间减少了24%。该公司于2023年开始在15个实践中测试此功能。

Currently, Auto Claim Create is automating 10% of all claims athenahealth processes on behalf of its customers.

目前，Auto Claim Create正在代表其客户自动化所有索赔athenahealth流程的10%。

'Revenue cycle management has long been a pain point for physician practices,' ​​Paul Brient, chief product officer at athenahealth, told MobiHealthNews.

“收入周期管理长期以来一直是医生执业的痛点，”athenahealth首席产品官保罗·布莱恩（PaulBrient）告诉MobiHealthNews。

'athenahealth's innovations are designed to dramatically reduce the administrative complexity that burdens practices and improve revenue cycle outcomes – which means that practices on the athenahealth network receive the right amount of reimbursement as quickly as possible with far less work. With these tools, we’re helping practices remain independent and allowing physicians to focus on what matters the most – ensuring their patients receive the best possible care.”.

“athenahealth的创新旨在大幅降低给实践带来负担的管理复杂性，并改善收入周期结果，这意味着athenahealth网络上的实践可以以更少的工作量尽快获得适当的报销。有了这些工具，我们可以帮助实践保持独立，让医生专注于最重要的事情，确保他们的患者得到尽可能最好的护理。”。

THE LARGER TREND

更大的趋势

In 2023, maternity-care management platform Dorsata filed a lawsuit in Suffolk County, Massachusetts Civil Court against athenahealth and nationwide women's health company Unified Women's Healthcare. The lawsuit included 11 counts against the providers, including theft of trade secrets, unjust enrichment, breach of contract and tortious interference with current customers. .

2023年，产妇保健管理平台Dorsata在马萨诸塞州萨福克县民事法院对athenahealth和National women's health company Unified women's Healthcare提起诉讼。该诉讼包括11项针对提供商的指控，包括窃取商业秘密、不当得利、违反合同以及对现有客户的侵权干扰。。

That same year, athenahealth layed off 178 employees, less than 3% of its workforce. One-hundred employees were 'redeployed to higher priority areas' of the business.

同年，athenahealth解雇了178名员工，不到其劳动力的3%。100名员工被“重新部署到业务的更优先领域”。

According to an email obtained by The Boston Globe, athenahealth CEO Bob Segert pointed to industry trends, hiring that outpaced the company's revenue growth and economic conditions – such as higher interest rates, inflation and 'changing tax regulations,' – to explain the layoffs and reorganization.

根据《波士顿环球报》获得的一封电子邮件，athenahealth首席执行官鲍勃·塞格特（BobSegert）指出了行业趋势，即招聘速度超过了公司收入增长和经济状况，如利率上升、通货膨胀和“不断变化的税收法规”，以解释裁员和重组。

Segert said the company would do away with its home internet and mobile-device reimbursement programs, as well as its transportation subsidy and pare down its office footprint..

塞格特表示，该公司将取消其家庭互联网和移动设备报销计划，以及交通补贴，并缩减办公面积。。

In 2022, athenahealth introduced new capabilities focused on making healthcare more inclusive for transgender and nonbinary patients. On its athenaOne platform, an EHR, medical billing and patient care tool, doctors can input data about a patient's name, pronouns and gender identity, in addition to their legal name and assigned sex or gender at birth. .

2022年，athenahealth推出了新的功能，重点是使跨性别和非二元患者的医疗保健更具包容性。在其athenaOne平台上，一个电子病历、医疗账单和患者护理工具，医生可以输入患者姓名、代词和性别身份的数据，以及他们的法定姓名和指定的性别或出生时的性别。。

In 2021, athenahealth announced it would be jointly acquired by affiliates of Bain Capital and Hellman & Friedman for $17 billion.

2021年，athenahealth宣布将由贝恩资本和Hellman&Friedman的附属公司以170亿美元共同收购。

Tags: Athenahealth, revenue cycle management

标签：Athenahealth，收入周期管理

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