As the healthcare industry continues to evolve, logistics companies such as UPS Healthcare are becoming more integral to the supply chain.

随着医疗行业的不断发展，UPS healthcare等物流公司在供应链中的地位越来越重要。

In an interview with

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Becker's,

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Scott Szwast, vice president of international strategy at UPS Healthcare, discussed the company's long-term strategy, the future of healthcare logistics and how UPS plans to stay at the forefront of a rapidly changing market.

UPS Healthcare国际战略副总裁斯科特·斯兹瓦斯特（ScottSzwast）讨论了公司的长期战略、医疗物流的未来以及UPS计划如何在快速变化的市场中保持领先地位。

Optimizing logistics

优化物流

UPS Healthcare has been investing heavily in its capabilities to address the increasing demand for complex healthcare logistics, particularly within biopharma, medical devices and lab diagnostics.

UPS Healthcare一直在大力投资其能力，以满足对复杂医疗物流日益增长的需求，特别是在生物制药、医疗设备和实验室诊断领域。

'We've been investing for a long time to not only meet the needs of our customers but also prepare for the future,' Mr. Szwast said. 'As our business develops, we're leaning into the complex part of the healthcare logistics market, our customers' fastest-growing segment.'

斯兹瓦斯特说，我们长期以来一直在投资，不仅要满足客户的需求，还要为未来做好准备随着业务的发展，我们正在向医疗保健物流市场的复杂部分倾斜，这是我们客户增长最快的部分

The logistics of clinical trials and pharmaceutical products, especially biologics, require precise handling to maintain product stability.

临床试验和药品（尤其是生物制剂）的物流需要精确处理以保持产品稳定性。

'Complex healthcare logistics, particularly for clinical and pharma, require effective product

“复杂的医疗保健物流，尤其是临床和制药物流，需要有效的产品

stability. This is crucial for time-and-temperature-sensitive shipments,' he said. 'Services requiring large-scale precision logistics are where we can really add value through our expansive global operations.'

稳定性。他说，这对时间和温度敏感的货物至关重要需要大规模精确物流的服务是我们通过扩大全球业务真正增加价值的地方。”

Leveraging data and automation

利用数据和自动化

Data aggregation and automation are at the core of UPS Healthcare's logistics operations, allowing for enhanced visibility and improved efficiency. According to Mr. Szwast, by collecting data across all stages of the supply chain from warehouse inventory to temperature monitoring, UPS has been able to create more resilient logistics networks. .

数据聚合和自动化是UPS Healthcare物流运营的核心，可以增强可视性和提高效率。据Szwast先生说，通过收集从仓库库存到温度监测的供应链各个阶段的数据，UPS能够创建更具弹性的物流网络。。

Automation, AI and machine learning are also transforming how UPS Healthcare handles certain tasks. These innovations have helped the company stay ahead of increasing volume and complexity of shipments, he said.

自动化、人工智能和机器学习也在改变UPS Healthcare处理某些任务的方式。他说，这些创新有助于该公司在不断增加的发货量和复杂性方面保持领先。

'In operations, robotics and automation technologies are streamlining processes such as picking, packing and shipping, removing repetitive functions from the employee experience,' he said. 'Automated systems equipped with AI and machine learning algorithms enhance accuracy and scalability while mitigating human errors.' .

他说，在运营方面，机器人和自动化技术正在简化拣选、包装和运输等流程，消除员工体验中的重复功能配备人工智能和机器学习算法的自动化系统提高了准确性和可扩展性，同时减少了人为错误。”。

Home healthcare and facility innovations

家庭医疗保健和设施创新

The home healthcare sector has represented a significant opportunity for growth, and UPS Healthcare has been making strides to meet the rising demand for home deliveries of fragile prescriptions, specimen collections and therapies.

家庭保健行业是一个重要的增长机会，UPS healthcare在满足家庭交付易碎处方、标本收集和治疗的需求方面取得了长足的进步。

'Home healthcare is a great example of growth opportunities,' Mr. Szwast said. 'It's exciting watching healthcare start to come to where the patient is — with home delivery of fragile prescriptions, specimen collection for diagnoses, therapies, clinical trials. There's even opportunity for better reaction times to problems caught by remote monitoring of patients with chronic issues.' .

Szwast说，家庭医疗是增长机会的一个很好的例子令人兴奋的是，看到医疗保健开始走向患者所在的地方——在家里提供脆弱的处方，收集用于诊断、治疗和临床试验的标本。通过远程监测慢性病患者所发现的问题，甚至有机会获得更好的反应时间。”。

One example he pointed to was the company's new Labport facility as a key part of this strategy. The 100,000 square-foot laboratory — located near UPS Airlines' largest air hub — is designed to speed up diagnostic processes. With specimens arriving overnight and results ready by 8 a.m., Mr. Szwast said the facility is an example of how UPS Healthcare is innovating to help healthcare providers deliver more precise treatments faster. .

他指出的一个例子是该公司新的实验室设施，这是该战略的关键部分。这个占地10万平方英尺的实验室位于UPS航空公司最大的航空枢纽附近，旨在加速诊断过程。Szwast先生说，标本隔夜送达，结果在上午8点之前准备好，该设施是UPS Healthcare如何创新的一个例子，以帮助医疗保健提供者更快地提供更精确的治疗。。

Preparing for the future

为未来做准备

As UPS Healthcare prepares for the next stage of growth, Mr. Szwast highlighted the company's commitment to providing comprehensive solutions that not only address the logistical challenges of today's healthcare landscape but anticipate future demands.

在UPS Healthcare为下一阶段的增长做好准备之际，Szwast先生强调了该公司提供全面解决方案的承诺，这些解决方案不仅可以解决当今医疗保健领域的物流挑战，还可以预测未来的需求。

'When you marry control and visibility, it allows you to orchestrate an entire supply chain from end to end, from clinical trial right to the patient,' he said. 'With the right network, it also means you can effectively utilize and divert resources from one mode to another in response to disasters or disruptions.'.

他说：“当你将控制和可见性结合起来时，它可以让你从头到尾协调整个供应链，从临床试验到病人。”有了正确的网络，这也意味着您可以有效地利用资源，并将资源从一种模式转移到另一种模式，以应对灾难或中断。”。