第一选择神经科将使用启用了人工智能的 healow Genie来进行患者互动-动脉网

First Choice Neurology will use AI-enabled healow Genie for patient engagement

MobiHealthNews 等信源发布 2025-02-27 22:21

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Photo:

照片：

John Fedele/Blend Images

约翰·费德尔/混合图像

/Getty Images

/盖蒂图片社

EMR provider

电子病历供应商

eClinicalWorks

announced that First Choice Neurology has chosen the EHR-agnostic AI-powered contact center solution healow Genie to improve patient engagement.

宣布第一选择神经科已选择不受电子健康记录限制的、由人工智能驱动的联络中心解决方案healow Genie，以提高患者参与度。

In 2024, eClinicalWorks and healow launched

2024年，eClinicalWorks和healow推出了

healow

治愈

Genie with the aim of broadening access to healthcare information and resources.

旨在拓宽获取医疗信息和资源的渠道。

The healow Genie platform offers features, such as patient self-service, intelligent assistant, automated after-hours service and conversational smart campaigns.

healow Genie平台提供患者自助服务、智能助理、自动化的非工作时间服务以及对话式智能活动等功能。

The aim is to have healow Genie reduce the growing administrative burden on medical staff which could allow First Choice Neurology to concentrate on in-clinic patients and other tasks.

目标是让Healow Genie减轻医护人员日益增加的行政负担，这将使First Choice Neurology能够专注于诊所内的患者和其他任务。

'The integration of healow Genie signifies a transformative milestone for eClinicalWorks customers and the healthcare industry at large, tackling critical issues like physician burnout and staffing shortages head-on,' Girish Navani, CEO and cofounder of eClinicalWorks, said in a statement.

“healow Genie的整合标志着eClinicalWorks客户及整个医疗行业的一个变革性里程碑，直面并解决了医生职业倦怠和人员短缺等关键问题，”eClinicalWorks首席执行官兼联合创始人吉里什·纳瓦尼在一份声明中表示。

'healow Genie will help significantly reduce the administrative burden on healthcare staff and elevate patient satisfaction through round-the-clock service accessibility. It is a clear reflection of our dedication to harnessing technology to enhance healthcare delivery and patient experiences at practices nationwide.'.

“healow Genie将显著减轻医疗工作人员的行政负担，并通过全天候的服务可及性提高患者满意度。这是我们致力于利用技术提升全国范围内医疗机构的服务交付和患者体验的明确体现。”

THE LARGER TREND

更大的趋势

In 2017, eClinicalWorks

2017年，eClinicalWorks

added

添加

telehealth capabilities

远程医疗能力

to its mobile app. The company’s platform provides tools for practice management and patient engagement.

到其移动应用程序。该公司的平台提供用于实践管理和患者互动的工具。

Other companies that have EHR agnostic platforms include

其他拥有EHR无关平台的公司包括

Olive

橄榄

which closed a

关闭了

$32.8 million Series D financing round

3280万美元的D轮融资

in 2018 led by

2018年，由以下人员领导：

Oak HC/FT

橡树健康与健身中心

and

和

Ascension Ventures

升腾风险投资公司

. Olive aims to cut down on the time humans have to spend on routine tasks.

Olive 旨在减少人类花费在日常任务上的时间。

It uses robotic process automation technology, which can fill in files or add data points. The platform is EHR agnostic and can be integrated into any existing system. It can also pull patient information and check it against insurance eligibility portals, according to its webpage.

它使用机器人流程自动化技术，可以填写文件或添加数据点。该平台与电子健康记录系统无关，可以集成到任何现有系统中。据其网页介绍，它还可以提取患者信息并将其与保险资格门户进行核对。

Tags:

标签：

eClinicalWorks

，

First Choice Neurology

第一选择神经学

，

healow Genie

healow精灵

，

EHR