Empathy Announces $72 Million Series C and Unveils Empathy Alliance

Empathy 宣布获得 7200 万美元 C 轮融资并推出 Empathy Alliance

Adams Street Partners leads fundraise alongside General Catalyst, Index Ventures, and strategic investor coalition, positioning company for accelerated product innovation and further expansion

亚当斯街合伙人公司（Adams Street Partners）与通用催化剂（General Catalyst）、指数创投（Index Ventures）及战略投资者联盟共同主导了此次募资，为公司加速产品创新和进一步扩张奠定了基础。

NEW YORK, May 29, 2025-- Empathy, the leading technology company transforming how the world plans for and manages life’s toughest moments, announced today a $72 million Series C fundraise led by Adams Street Partners with participation from General Catalyst, Index Ventures, Entrée Capital, Brewer Lane Ventures, SemperVirens, Latitude, and LionTree, bringing total capital raised to $162 million.

纽约，2025年5月29日——Empathy，这家引领全球规划和管理人生最艰难时刻的技术公司，今日宣布完成了一轮7200万美元的C轮融资。本轮融资由Adams Street Partners领投，General Catalyst、Index Ventures、Entrée Capital、Brewer Lane Ventures、SemperVirens、Latitude和LionTree参与，使其融资总额达到1.62亿美元。

Alongside this most recent round, the company has formalized the Empathy Alliance, a coalition of market leaders and luminaries passionate about reimagining cultural standards around access to support. With a commitment to fund innovation that moves the industry forward, members of the Empathy Alliance who participated in the company’s Series C include Aflac Ventures, Allianz Life Ventures, Citi Impact Fund, Munich Re, MetLife, New York Life, Securian, and TIAA Ventures..

在这一最新轮融资的同时，该公司正式成立了同理心联盟（Empathy Alliance），这是一个由市场领导者和有识之士组成的联盟，致力于重新构想关于获取支持的文化标准。参与公司C轮融资的同理心联盟成员包括Aflac Ventures、Allianz Life Ventures、Citi Impact Fund、Munich Re、MetLife、New York Life、Securian和TIAA Ventures，他们承诺资助推动行业发展的创新。

This announcement follows Empathy's recent category expansion into legacy planning and preparation with Empathy LifeVault™, broadening its platform to allow individuals to create and securely store legally binding estate plans and essential documents in minutes. Launched in 2021, Empathy’s leading loss support solution has eased logistical and emotional burdens for millions of people, including one in five life insurance claimants, through partnerships with renowned financial institutions and over one thousand employers..

紧随Empathy最近通过Empathy LifeVault™扩展至遗产规划和准备领域的步伐，该平台进一步扩展，使个人能够在几分钟内创建并安全存储具有法律效力的遗产计划和重要文件。自2021年推出以来，Empathy领先的丧亲支持解决方案已通过与知名金融机构及一千多家雇主的合作，减轻了数百万人的物流和情感负担，其中包括五分之一的人寿保险索赔申请人。

With increased distribution over the past four years, Empathy provides coverage for over 45 million lives, and in the past four months, seven million individuals have received access to LifeVault through partners like Aflac, New York Life, Voya, and more, demonstrating the company's rapid growth with thoughtful carriers and progressive employers, through its product ecosystem.

在过去的四年中，Empathy的覆盖范围不断扩大，为超过4500万人提供了保障。而在过去的四个月里，通过Aflac、纽约人寿、Voya等合作伙伴，已有七百万个人获得了LifeVault的访问权限。这充分展示了该公司通过其产品生态系统与深思熟虑的运营商和进步雇主共同实现的快速增长。

AI has become an integral part of Empathy’s platform, introduced to enhance the Care Team’s speed, accuracy, and reach through real-time insights, guidance, and automation. While AI plays a crucial role in providing support at scale, human care remains central to Empathy’s mission. Building on Empathy's recent momentum, this investment will further deepen capabilities, accelerate innovation, scale the platform offerings, and expand reach..

人工智能已经成为Empathy平台的重要组成部分，通过实时洞察、指导和自动化来提升护理团队的速度、准确性和覆盖范围。尽管人工智能在大规模提供支持方面发挥着关键作用，但人类的关怀仍然是Empathy使命的核心。基于Empathy近期的发展势头，这项投资将进一步深化能力、加速创新、扩展平台服务并扩大覆盖范围。

'We’re honored to support millions of families in their toughest times, and to have earned the trust of leading organizations, partnering with major financial institutions and some of the most progressive employers to deliver compassionate tech at scale,' said Ron Gura, Co-Founder & CEO of Empathy. 'We’re proud to be at the forefront of revolutionizing industry standards and societal expectations around loss, and this milestone is not just a testament to Empathy’s progress, but to the larger cultural shift that's occurring.

“我们很荣幸能够在数百万家庭最艰难的时刻为他们提供支持，并赢得了领先组织的信任，与主要金融机构和一些最具进步性的雇主合作，大规模提供富有同理心的技术，”Empathy联合创始人兼首席执行官Ron Gura表示。“我们自豪于站在革命性改变行业标准和社会对失去亲人的期望的前沿，这一里程碑不仅是Empathy进步的证明，更是当下正在发生的更大文化转变的体现。”

Throughout life, we all will encounter moments that are financially, logistically, and emotionally taxing, and we see it as a privilege and responsibility to apply our expertise and direct meaningful resources toward tackling these challenges and raising the standard of support.'.

在一生中，我们都会遇到在经济、后勤和情感上令人疲惫的时刻，我们认为运用我们的专业知识和引导有意义的资源来应对这些挑战并提高支持标准是一种特权和责任。

“Empathy is addressing a critical need with a thoughtful, mission-driven approach to supporting families through life’s challenging moments,' said Tom Bremner, Partner, Growth Equity at Adams Street. 'We’re excited to partner with the Empathy team and support the company’s continued growth as it expands access to essential resources through innovation and industry-leading partnerships.”.

“同理心是以深思熟虑、使命驱动的方式来满足关键需求，帮助家庭度过生活中充满挑战的时刻，”亚当斯街成长股权合伙人汤姆·布雷纳表示，“我们很高兴与Empathy团队合作，支持公司持续成长，因为其通过创新和行业领先的合作关系，不断扩大获取必要资源的途径。”

Empathy is currently available throughout North America, including every U.S. state and Canada, in partnership with leading firms, including eight of the top ten U.S. life insurers. The company also supports comprehensive employee bereavement benefits for Fortune 500 companies. Empathy continues to raise awareness of societal attitudes around loss and to address the stigma around the conversation.

Empathy目前在整个北美地区提供服务，包括美国各州和加拿大，并与包括美国十大人寿保险公司中的八家在内的领先公司合作。该公司还为《财富》500强企业提供全面的员工丧亲福利。Empathy持续提高社会对丧失的态度的认识，并解决围绕这一话题的污名化问题。

Last month, the company released its fourth annual research report on the Grief Tax, which uncovered the cost of loss, not just in dollars and time, but also its impacts on health, relationships, and careers. The new data revealed a gap in current support and benefits, as well as the collective understanding of the compounding effects grief can have within society..

上个月，该公司发布了其第四份关于“悲伤税”的年度研究报告，揭示了失去亲人的代价，不仅体现在金钱和时间上，还包括对健康、人际关系和职业的影响。新数据揭示了当前支持和福利方面的缺口，以及社会对悲伤可能带来的连锁影响的集体认知不足。

Fueled by the momentum of recent growth and deep insight into what’s been demonstrated as a universal and apparent need, Empathy is committed to expanding its support ecosystem to encompass more modes of care that will open up access and support families during life’s most difficult moments.

受到近期增长势头和对已被证明为普遍且明显需求的深刻洞察的推动，Empathy致力于扩展其支持生态系统，以涵盖更多关怀模式，从而在人生最艰难的时刻开放访问并支持家庭。

To learn more about Empathy’s platform and the Empathy Alliance, visit empathy.com.

要了解更多关于 Empathy 平台和 Empathy Alliance 的信息，请访问 empathy.com。

ABOUT EMPATHY

关于同理心

Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. Serving more than 45 million policyholders across North America with loss support, Empathy currently partners with eight of the top ten U.S. life insurance carriers and handles one in five life insurance claims in the U.S.

Empathy是一家领先的技术公司，正在改变人们规划和应对人生最艰难时刻的方式。Empathy为北美超过4500万保单持有人提供损失支持，目前与美国十大寿险公司中的八家合作，并处理美国五分之一的寿险索赔案件。

beyond the payout. With $162 million in funding from top-tier venture firms including Index Ventures, General Catalyst, Adams Street Partners, and other leading funds, as well as strategic investment from global financial institutions and Empathy Alliance partners, Empathy combines cutting-edge innovation with compassion to provide unparalleled support for bereavement, estate management, legacy planning, and more.

超越了赔偿金。Empathy 获得了来自顶级风险投资公司共计 1.62 亿美元的融资，这些公司包括 Index Ventures、General Catalyst、Adams Street Partners 以及其他领先基金，同时还获得了来自全球金融机构和 Empathy 联盟合作伙伴的战略投资。Empathy 结合前沿创新与关怀之情，为丧亲、遗产管理、遗产规划等提供无与伦比的支持。

Recognized by Apple, Google Play, and Fast Company, Empathy is setting the standard for modern family care and workplace benefits. Learn more at www.empathy.com..

Empathy 获得了 Apple、Google Play 和 Fast Company 的认可，正在为现代家庭护理和职场福利设定标准。更多信息请访问 www.empathy.com。

ABOUT EMPATHY ALLIANCE

关于同理心联盟

The Empathy Alliance is a coalition of organizations, thought leaders, and practitioners seeking to advance the future of compassionate technology. Led by Empathy and together with strategic partners, including investors from the Series C, the Alliance will guide innovation that reimagines standards of and access to support during life’s most challenging moments, helping to foster greater societal readiness and resilience.

同理心联盟是由多个组织、思想领袖和从业者组成的联盟，致力于推动富有同情心的技术的未来发展。该联盟由Empathy领导，并与包括C轮融资投资者在内的战略合作伙伴共同协作，旨在引导创新，重新构想人们在生命最具挑战时刻所获得的支持标准与途径，助力培养社会更大的应对力与韧性。

The Alliance is comprised of executives and investors across some of the most notable insurance and financial institutions including Aflac Ventures, Allianz Life Ventures, Citi Impact Fund, MassMutual, MetLife, Munich Re, New York Life, Securian, Sumitomo Life, and TIAA Ventures. To learn more, visit www.empathy.com/alliance..

该联盟由来自一些最著名的保险和金融机构的高管和投资者组成，包括Aflac Ventures、Allianz Life Ventures、Citi Impact Fund、MassMutual、MetLife、Munich Re、New York Life、Securian、Sumitomo Life和TIAA Ventures。欲了解更多信息，请访问 www.empathy.com/alliance。

Allianz Life Ventures is the corporate venture arm of Allianz Life Insurance Company of North America. Allianz Life Insurance Company of North America does not provide financial planning services. Allianz Life Insurance Company of North America and its affiliates are not affiliated with the entities listed..

全联人寿创投是全联北美人寿保险公司的企业风险投资部门。全联北美人寿保险公司不提供财务规划服务。全联北美人寿保险公司及其附属机构与所列实体无关联。

Contact:

联系人：

press@empathy.com

press@empathy.com