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HONG KONG
香港
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SHANGHAI
上海
,
,
June 11, 2025
2025年6月11日
/PRNewswire/ -- The Ping An Good Doctor Brand Revamp & Ping An Healthcare Services Brand Launch Conference was held in
/PRNewswire/ -- 平安好医生品牌重塑及平安健康服务品牌发布会在
Shanghai
上海
.
。
Ping An Healthcare and Technology Company Limited
平安健康医疗科技有限公司
('the Company', Stock Code: 1833.HK) officially revamped its brand to '
(“公司”,股票代码:1833.HK)正式重塑其品牌为‘
Ping An Good Doctor
平安好医生
,' and momentously launched its annual healthcare services brand, encompassing 'Proactive Family Doctor Care, Zero-Distance Access to Renowned Doctors, and Full-Journey Medical Management. ' This initiative is set to continuously deliver an ultimate service experience that is 'worry-free, time-saving, and money-saving' for a wide range of users, truly addressing the diverse medical and health management needs across sub-health, chronic disease, and acute illness stages..
“,并隆重推出年度健康服务品牌,涵盖”主动式家庭医生关怀、零距离接触名医、全程医疗管理“。这一举措将持续为广大用户提供“省心、省时、省钱”的极致服务体验,切实满足亚健康、慢性病、急性病等不同阶段的多样化医疗和健康管理需求。
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Mr.
先生
Michael Guo Xiaotao
郭晓涛(Michael Guo)
, Executive Director, Co-CEO of Ping An Group, stated, 'In recent years, Ping An Group has consistently deepened its 'integrated finance + health and senior care' dual-driver strategy, driven by technology. By integrating high-quality domestic and international resources, building the flagship internet healthcare platform .
中国平安集团联席首席执行官表示:“近年来,平安集团持续深化‘综合金融+医疗养老’双轮驱动战略,以科技为驱动,整合优质国内国际资源,构建互联网医疗旗舰平台。
Ping An Good Doctor
平安好医生
, and establishing our self-operated medical institution, PKU Healthcare Group,
,建立我们的自营医疗机构,北大医疗集团,
Ping An
平安
has initially completed the construction of a comprehensive health network, offering 'online, in-store, in-home, and in-company' services. Moving forward, the Group will continue to vigorously support the healthy and steady development of
初步完成了“线上、线下、居家、企业”全方位健康网络的建设。未来,集团将继续大力支持健康稳步发展
Ping An Good Doctor
平安好医生
. We anticipate that
我们预计
Ping An Good Doctor
平安好医生
, after technological innovation and service upgrades, will continue to unleash its innovative momentum and provide more valuable experience for the high-quality development of
技术创新和服务升级后,将继续释放其创新动能,为高质量发展提供更多有价值的经验
China's
中国的
medical and healthcare industry.'
医疗保健行业。
During the launch, Mr.
在发射期间,先生。
Li Dou
李斗
, Chairman and CEO of
,董事长兼首席执行官
Ping An Good Doctor
平安好医生
, delivered a speech on the rationale and implications of the company's brand upgrade. Professor
,就公司品牌升级的 rationale and implications 发表了演讲。教授
Li Yexiong
李业雄
, Director of the Department of Radiation Oncology at the Cancer Hospital Chinese Academy of Medical Sciences and President of Cancer Hospital Chinese Academy of Medical Sciences Henan Hospital, as well as Chairman of the Chinese Society of Clinical Oncology (CSCO) Radiation Therapy Committee; and Dr.
中国医学科学院肿瘤医院放疗科主任、中国医学科学院肿瘤医院河南医院院长,以及中国临床肿瘤学会(CSCO)放射治疗委员会主任委员;和博士。
Tao Yong, Director of the Ophthalmology Department at Beijing Chao-yang Hospital, Capital Medical University and one of .
北京朝阳医院眼科主任、首都医科大学教授陶勇。
Beijing's
北京的
Top Ten Outstanding Doctors, were among the nearly 400 enterprise partners,
十大杰出医生,是近400家企业合作伙伴之一,
Ping An Life
平安人寿
agents, and customer representatives who attended the event, jointly witnessing the new chapter for
代理商,以及出席此次活动的客户代表,共同见证了新章节的开启,
Ping An Good Doctor
平安好医生
.
。
Forging 'Good' Services: Launching the Annual Healthcare Service Brand
锻造“好”服务:启动年度医疗保健服务品牌
With 400 million registered users, 20 million family doctor members, partnerships with 2,100 enterprises serving over 5 million employees, 1.44 billion cumulative online consultation data points, and an average of one user connecting to online consultation every two seconds - over a decade of dedicated effort, .
拥有4亿注册用户、2000万家庭医生会员,与2100家企业合作服务超过500万员工,累计在线问诊数据达144亿条,平均每两秒就有一位用户连接到在线问诊——十余年的专注努力。
Ping An Good Doctor
平安好医生
has quietly woven a health network safeguarding hundreds of millions of lives, steadily advancing towards its vision of 'providing every enterprise with a harmonious workplace, every family with a dedicated doctor, and every user with a healthy, long life.'
悄然编织起一张守护亿万人健康的网络,稳步朝着“为企业构筑和谐职场、为家庭配备专属医生、让用户享有健康长寿”的愿景迈进。
'The brand name 'Ping An Good Doctor' embodies the company's founding mission to 'bridge doctors and patients with professionalism and safeguard everyone's health',' said Mr.
“品牌名称‘平安好医生’体现了公司创立的宗旨,即‘用专业搭建医患桥梁,守护每个人的健康’,”先生说道。
Li Dou
李豆
. As the flagship of Ping An Group's health and senior care ecosystem, since its establishment in 2014,
作为平安集团健康和养老生态系统的旗舰,自2014年成立以来,
Ping An Good Doctor
平安好医生
has seized policy opportunities, insightfully understood user needs, and adhered to the essence of medicine. It has developed rapidly and steadily along the 'insurance + health care' synergistic model, with mutual empowerment, becoming a leading health and senior care management service provider in .
抓住政策机遇,深刻洞悉用户需求,坚守医疗本质,沿着“保险+医疗”协同模式,相互赋能,快速发展、稳步前行,成为领先的健康养老服务供应商。
China
中国
. As of Q1 2025, the company has established a comprehensive service network covering 50,000 in-house and contracted external doctors across 29 specialties, and linking 105,000 health service providers, 235,000 pharmacies, and 4,000 hospitals.
截至2025年第一季度,公司已建立覆盖29个专科的5万名内部和签约外部医生的综合服务网络,并连接10.5万家健康服务提供商、23.5万家药店和4000家医院。
At the conference,
在会议上,
Ping An Good Doctor
平安好医生
proudly unveiled its annual healthcare service brand, representing
自豪地推出了其年度医疗保健服务品牌,代表了
Ping An's
平安的
standard - 'Proactive Family Doctor Care, Zero-Distance Access to Renowned Doctors, and Full-Journey Medical Management.'
标准 - “主动式家庭医生关怀、零距离接触名医、全程医疗管理。”
'Proactive Family Doctor Care' is based on a team of associate senior-level and above family doctors with qualifications from Peking University International Hospital and the World Organization of Family Doctors. Following
“主动式家庭医生护理”是基于一支由北京大学国际医院和世界家庭医生组织资格认证的副高级及以上家庭医生团队。遵循
China's
中国的
first group standard for the '
第一组标准为 '
Specification for Remote and Internet-based Family Doctor Health Care Services
远程和基于互联网的家庭医生卫生保健服务规范
,' they provide 24/7 case analysis and proactive services for sub-health, acute illness, and chronic disease users. Simultaneously, the company has built a closer collaborative network with numerous hospitals nationwide, significantly improving medical efficiency and quality.
它们为亚健康、急性病、慢性病的用户提供7*24小时的病例分析和主动式服务,同时与全国众多医院建立了更为紧密的合作网络,大大提升了医疗效率和质量。
'Zero-Distance Access to Renowned Doctors' involves a comprehensive upgrade of the expert team service system led by academicians, enabling direct audio/video connections with over 3,000 experts within 3 hours. Furthermore,
“零距离问诊名医”是对以院士为首的专家团队服务体系的一次全面升级,3小时内可与3000余位专家直接进行音视频连线。此外,
Ping An Good Doctor
平安好医生
has collaborated with several renowned academician-level doctors to co-create internet-based MDT (Multidisciplinary Team) online diagnosis and treatment standards, bringing good news to users with severe illnesses.
与多位知名院士级医生合作,共同制定基于互联网的MDT(多学科团队)在线诊断和治疗标准,为重症患者带来福音。
Moreover, 'Full-Journey Medical Management' represents a systematic innovation in the entire medical journey service, complementing two core services: surgical assistance and post-operative rehabilitation guidance. Patients can receive an ultimate service experience in the hospital, including 6 types of accompanying services (registration, consultation, examination, surgery, and discharge) and post-hospital rehabilitation guidance, ensuring users are fully managed from registration to recovery, eliminating confusion..
此外,“全流程医疗管理”是对整个就医流程服务的系统性创新,与两大核心服务:手术协助和术后康复指导相辅相成。患者在医院内可享受极致的服务体验,包括6种陪护服务(挂号、就诊、检查、手术、住院、出院)及院后康复指导,实现从挂号到康复的全程管理,消除用户的迷茫。
Refreshing 'Good' Doctors: Digital Intelligence Technology Fully Empowering Professional Healthcare
刷新“好”医生:数字智能技术全面赋能专业医疗保健
Frontier technology is changing the world at an astonishing pace, and the digital intelligence era, driven by artificial intelligence and biotechnology, has arrived. Under the guidance and promotion of various national policies, medical AI has gradually entered an important strategic position for the high-quality development of healthcare initiatives and the construction of 'Healthy China.' The key determinants in the AI era are computing power, algorithms, data, and scenarios.
前沿技术正以惊人的速度改变世界,由人工智能与生物技术驱动的数智时代已经到来。在各国政策的引导与推动下,医疗AI逐渐成为医疗卫生事业高质量发展与“健康中国”建设的重要战略抓手。算力、算法、数据和场景是人工智能时代的关键决定因素。
Under Ping An Group's 'integrated finance + health and senior care' dual-driver strategy, technology consistently serves as a central system, permeating the entire value chain of its two main businesses: finance, health and senior care. .
在中国平安集团“综合金融+医疗养老”双轮驱动战略下,科技始终作为核心系统,贯穿其金融、医疗养老两大主业的全价值链。
Ping An's
平安的
'953' technology system, established over many years, is fully supporting the sustainable development of
“953”技术体系,多年来全力支撑可持续发展
Ping An Good Doctor
平安好医生
.
。
At the event,
在活动中,
Ping An Good Doctor
平安好医生
unveiled its '7+N+1' AI medical product matrix, covering all scenarios, full cycles, and the entire ecosystem: 'N' represents the upgrade of existing 'human + machine' AI Agent empowered products, while '7' refers to the newly launched 'machine + human' fully native evolutionary AI medical products, including 'Ping An Xin Yi' AI Doctor, 'Dr.
发布了其“7+N+1”AI医疗产品矩阵,覆盖全场景、全周期、全生态:“N”代表现有“人+机”AI Agent赋能产品的升级,而“7”则指全新推出的“机+人”全原生演进型AI医疗产品,包括“平安心医”AI医生、“Dr.
An,' AI senior care concierge, AI Medical Office, AI Health Manager, AI Chronic Disease Manager, and AI Health Benefits Officer. '1' signifies the industry-empowering 'You Yi' platform, which extends .
An,'AI高级护理礼宾服务、AI医疗办公室、AI健康经理、AI慢性病管理器和AI健康福利官。'1' 代表赋予行业力量的 'You Yi' 平台,该平台进一步扩展。
Ping An Good Doctor's
平安好医生的
core AI medical capabilities to benefit the whole society.
核心人工智能医疗能力惠及全社会。
Among these, 'Dr. An' completes the
其中,“安博士”完成了
Ping An Good Doctor
平安好医生
family doctor product portfolio. It addresses the five most common difficulties: exclusive archives, disease diagnosis, medical and health consultation, medical and health services, and report interpretation. It empowers professional doctors to provide 24/7 online and offline integrated closed-loop services for online users, becoming an accessible professional doctor friend for everyone.
家庭医生产品组合。它解决了五个最常见的困难:专属档案、疾病诊断、医疗健康咨询、医疗健康服务和报告解读。它赋能专业医生为线上用户提供24/7线上线下一体化闭环服务,成为人人可及的专业医生朋友。
The launch of 'Ping An Xin Yi' AI Doctor empowers complex disease management through large models, allowing more difficult and rare diseases to receive precise diagnosis and treatment from high-quality medical resources. For instance, when a user in a remote county accidentally discovers an abnormal breast ultrasound report.
“平安新意”AI医生的发布通过大模型赋能复杂疾病管理,使得更多疑难、罕见病能够获得优质医疗资源的精准诊治。例如,当偏远县城的用户无意中发现乳腺超声报告异常时。
She only needs to open the Ping An Good Doctor APP and contact her 'Ping An Xin Yi' AI Doctor. A digital avatar of a breast specialist will answer her questions, and within 3 hours, she can even get a direct audio/video connection with the renowned doctor herself and arrange further offline consultations.
她只需打开平安好医生APP,联系她的“平安忻意”AI医生,一位乳腺科专家的数字人分身就会回答她的问题。并且在3小时内,她甚至可以直接与这位名医本人音视频连线,安排进一步的线下问诊。
Furthermore, beyond serving users, Ping An Xin Yi AI Doctor can assist in establishing archives, organizing and writing medical records, outputting consultation references, and streamlining rehabilitation management plans, significantly improving diagnostic and treatment efficiency for doctors..
此外,平安信医AI医生不仅可以服务用户,还可以帮助建立档案、整理编写病历、输出问诊参考、梳理康复管理方案等,大大提升了医生的诊疗效率。
Notably,
值得注意的是,
Ping An Good Doctor
平安好医生
will collaborate with the National Cancer Quality Control Center Professional Committee to co-build MDT diagnosis and treatment standards. Professor
将与国家癌症质控中心专业委员会共同合作,共建MDT诊疗标准。教授
LI Yexiong
李业雄
stated, 'In the context of modern healthcare, AI-empowered evidence-based medicine has become crucial. In the future, oncology expert teams will collaborate with Ping An Group and
表示:“在现代医疗背景下,人工智能赋能的循证医学变得至关重要。未来,肿瘤专家团队将与平安集团合作,
Ping An Good Doctor
平安好医生
to explore the diverse clinical applications of the AI-MDT model, expanding from breast cancer diagnosis and treatment to multi-disease intelligent systems, helping standardize medical practices and ensure quality and safety.' He also expressed strong anticipation for the integration of evidence-based medical evidence into medical insurance decisions, leveraging AI to optimize pathways, resolve challenges and pain points in traditional commercial insurance, and promote efficient and precise development of medical services, injecting innovative momentum into the construction of 'Healthy China'.'.
探索AI-MDT模式的多样化临床应用,从乳腺癌诊疗扩展到多疾病智能体系,助力医疗行为的标准化,保障质量和安全。他还强烈期待能够将基于证据的医学证据融入医保决策,借助人工智能优化路径,化解传统商业保险中的挑战与痛点,推动医疗服务高效精准发展,为“健康中国”建设注入创新动力。
At the conference, several current medical experts from top-tier hospitals were present, and over a hundred renowned doctors witnessed the official launch of the 'Ping An Xin Yi Thousand AI Doctors Program' online. In the future,
在发布会上,多位来自三甲医院的现任医学专家到场,上百名知名医生共同在线见证了“平安信医千人AI医生计划”的正式发布。未来,
Ping An Good Doctor
平安好医生
will gather more ' multi-disciplinary expert teams,' sharing authoritative experience and integrating AI wisdom, to bring the light of inclusive healthcare to every corner and safeguard the dignity of countless lives.
将汇集更多“多学科专家团队”,分享权威经验,融合AI智慧,让普惠医疗之光照进每个角落,守护无数生命的尊严。
For medical consultations and healthcare, choose
对于医疗咨询和保健,选择
Ping An Good Doctor
平安好医生
. Mr.
。先生
Li Dou
李豆
concluded, 'Times change, but
得出结论:“时代在变,但是
Ping An Good Doctor's
平安好医生的
commitment to its mission remains steadfast. Frontiers evolve, but
对其使命的承诺依然坚定。前沿在不断发展,但
Ping An Good Doctor's
平安好医生的
professional excellence remains unwavering. The market shifts, but
专业卓越精神依然坚定不移。市场在变化,但
Ping An Good Doctor's
平安好医生的
promise to its users remains unchanged. Our 'worry-free, time-saving, and money-saving' approach is
对用户的承诺保持不变。我们的“无忧、省时、省钱”方法是
Ping An Good Doctor's
平安好医生的
value proposition, and the healthcare service brand is the heartfelt delivery of all our colleagues. This year, Ping An Group will further implement the 'worry-free, time-saving, and money-saving' initiative, adhering to people-centered and customer needs-oriented approach, continuously upgrading various service initiatives in integrated finance and health and senior care.
价值主张,而医疗健康服务品牌则是全体平安同仁用心传递的成果。今年,平安集团将进一步推行“省心、省时、又省钱”的理念,坚持以人为本、以客户需求为导向,持续升级综合金融和健康养老等方面的各项服务举措。
We are committed to creating multiple financial and health and senior care service brands that achieve high user satisfaction and high industry recognition, striving to become the most professional 'financial advisers, family doctors, and senior care concierges.' for our vast customer base.'.
我们致力于打造多个金融、健康、养老品牌服务,实现用户满意度高、行业认可度高,努力成为广大客户最专业的“理财顾问、家庭医生、养老管家”。
SOURCE Ping An Healthcare and Technology Company Limited
来源:平安医疗科技有限公司
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