百事公司利用Salesforce部署Agentforce以实现AI驱动的增长-动脉网

PepsiCo Taps Salesforce To Deploy Agentforce For AI-Driven Growth

benzinga 等信源发布 2025-06-24 09:19



可切换为仅中文







Salesforce, Inc.

Salesforce公司

CRM

客户关系管理

shares climbed in premarket trading Tuesday after the company revealed a

周二盘前交易中，该公司公布了一份亮眼的财报后，股价上涨。

significant collaboration

重要的合作

with

PepsiCo Inc.

百事公司

PEP

, a move that appears to be boosting investor confidence.

，这一举措似乎正在增强投资者的信心。

The food and beverage giant plans to roll out Salesforce’s Agentforce platform, a tool designed to embed AI-driven digital agents directly into operational workflows to streamline customer and sales processes.

食品和饮料巨头计划推出Salesforce的Agentforce平台，该工具旨在将人工智能驱动的数字代理直接嵌入到操作流程中，以简化客户和销售流程。

PepsiCo is among the first in its industry to integrate Agentforce at scale.

百事公司是其行业中最早大规模整合Agentforce的公司之一。

Also Read:

另请阅读：

Salesforce Raises Enterprise Software Prices 6% As Company Pushes AI-Powered Agentforce Platform

Salesforce将企业软件价格提高6%，因公司力推AI驱动的Agentforce平台

The move is aimed at modernizing how sales and support teams operate, making them more agile and efficient in a data-driven environment.

此举旨在现代化销售和支持团队的运作方式，使他们在数据驱动的环境中更加敏捷和高效。

According to

根据

Ramon Laguarta

拉蒙·拉瓜尔塔

, Chairman and CEO of PepsiCo, the partnership underscores the company’s broader ambition to become more responsive and innovative by weaving AI into its everyday operations. With Agentforce, PepsiCo expects to elevate customer engagement and unlock insights that drive growth.

百事公司董事长兼首席执行官，这一合作突显了公司通过将人工智能融入日常运营以变得更加灵活和创新的更广泛目标。借助Agentforce，百事公司期望提升客户参与度并挖掘推动增长的洞察。

Through tools like Data Cloud, Consumer Goods Cloud, Service Cloud, and Marketing Cloud, Salesforce will help unify PepsiCo’s data streams and automate marketing and retail execution.

通过 Data Cloud、Consumer Goods Cloud、Service Cloud 和 Marketing Cloud 等工具，Salesforce 将帮助统一百事可乐的数据流并自动执行营销和零售。

These platforms will enhance inventory visibility, facilitate real-time collaboration, and optimize promotions with AI-generated insights.

这些平台将提高库存的可见性，促进实时协作，并通过人工智能生成的洞察优化促销活动。

Beyond the consumer goods sector, Salesforce is also actively expanding its Agentforce platform into the healthcare industry, demonstrating the versatility and broad applicability of its AI-powered solutions.

除了消费品行业之外，Salesforce 还积极将其 Agentforce 平台扩展到医疗保健领域，展示了其人工智能解决方案的多功能性和广泛适用性。

Arrived

抵达

Buy shares of homes and vacation rentals for as little as $100.

只需 100 美元，即可购买房屋和度假租赁的股份。

Get Started

开始使用

WiserAdvisor

更明智的顾问

Get matched with a trusted, local financial advisor for free.

免费匹配值得信赖的本地财务顾问。

Get Started

开始使用

Point.com

点点网

Tap into your home's equity to consolidate debt or fund a renovation.

利用您家的资产来合并债务或为装修提供资金。

Get Started

开始使用

Advantage Gold

金牌优势

Markets are volatile: diversify your retirement fund with a gold IRA.

市场波动不定：通过黄金个人退休账户（IRA）分散您的退休基金。

Get Started

开始使用

Robinhood

罗宾汉

Move your 401k to Robinhood and get a 3% match on deposits.

将您的401k账户转移到Robinhood，并获得存款3%的匹配。

Get Started

开始使用

In a separate press release,

在另一份新闻稿中，

UChicago Medicine

芝加哥大学医学中心

announced its adoption of Agentforce for Health, a tailored version of the platform, to support

宣布采用Agentforce for Health，这是该平台的定制版本，以支持

non-clinical patient services

非临床患者服务

。

By automating routine inquiries through AI-powered chat and phone agents, the hospital system aims to reduce staff workload while improving 24/7 access to key information.

通过人工智能驱动的聊天和电话代理自动处理常规查询，医院系统旨在减轻员工工作量，同时提高24/7关键信息的访问能力。

Patients will soon be able to use self-service tools to handle appointment scheduling, insurance verification, and navigation support.

患者将很快能够使用自助服务工具来处理预约安排、保险验证和导航支持。

Andrew Chang

张安德

, Chief Marketing Officer of UChicago Medicine, emphasized the platform’s potential to help staff focus on complex needs by offloading repetitive tasks to intelligent digital agents.

芝加哥大学医学中心首席营销官强调了该平台通过将重复性任务转移给智能数字代理，帮助员工专注于复杂需求的潜力。

Salesforce’s latest developments highlight a broader trend of merging human expertise with autonomous systems to meet evolving operational demands across industries.

Salesforce的最新发展突显了一个更广泛的趋势，即将人类的专业知识与自主系统相结合，以满足各行业不断变化的运营需求。

According to

根据

Benzinga Pro

, CRM stock has gained over 9% in the past year. Investors can gain exposure to the stock via iShares Expanded Tech-Software Sector ETF

，CRM股票在过去一年中上涨了超过9%。投资者可以通过iShares Expanded Tech-Software Sector ETF获得该股票的敞口。

IGV

。

Price Action:

价格行为：

CRM shares are trading higher by 1.11% to $266.34 premarket at last check Tuesday.

周二最后一次检查时，CRM股票在盘前交易中上涨1.11%，至266.34美元。