SuperDial founders Sam Schwager and Harrison Caruthers

SuperDial 创始人 Sam Schwager 和 Harrison Caruthers

What You Should Know:

你应该知道的：

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SuperDial

超级拨号

, a voice AI company automating the phone calls that drain time and money from healthcare operations raiases $15M in new funding led by

，一家专注于自动化耗时且昂贵的医疗保健运营电话呼叫的语音人工智能公司，完成了由某投资方领投的1500万美元新一轮融资。

SignalFire

信号火

, with participation from

，参与方包括

Slow Ventures

慢风投

,

，

BoxGroup

盒组

, and

，以及

Scrub Capital

洗涤资本

.

。

– SuperDail plans to use the funding to scale its voice AI platform, which automates the high-friction insurance calls that cost provider organizations and billing companies billions of dollars every year.

– SuperDail计划利用这笔资金扩展其语音AI平台，该平台可自动处理每年让服务提供商和账单公司损失数十亿美元的高摩擦保险电话。

Automating Healthcare’s Most Expensive Burden

自动化医疗保健最昂贵的负担

The $150B U.S.

1500亿美元的美国

revenue cycle management (RCM)

收入周期管理 (RCM)

market still relies heavily on manual phone calls for basic but critical tasks. These calls—for benefits verification, prior authorization, and claims follow-up—can often take over an hour and pull valuable staff away from higher-impact work, creating a significant drain on resources. SuperDial is targeting one of healthcare’s most expensive and invisible burdens: administrative phone calls.  .

市场仍然严重依赖人工电话来完成基本但关键的任务。这些电话——用于福利验证、事先授权和理赔跟进——常常需要花费一个多小时，并且会将宝贵的员工从更高影响力的工作中抽离，从而对资源造成重大消耗。SuperDial 正在针对医疗保健领域最昂贵且最隐形的负担之一：行政电话。

The company builds

公司建立

AI

人工智能

agents that handle outbound phone calls from providers and billing companies to insurers, seamlessly navigating phone trees, waiting on hold, and conducting live conversations with payer representatives.

处理提供商和计费公司向保险公司拨出电话的代理，无缝导航电话树、等待接听，并与支付方代表进行实时对话。

SuperDial’s platform is more than just an AI dialer; it’s a comprehensive solution that integrates with EHRs and other systems of record to automate documentation, including writing back data gathered from calls, such as claims status updates. When a call can’t be completed by an AI agent, SuperDial’s human call center team steps in, ensuring reliable outcomes while continually improving the AI..

SuperDial的平台不仅仅是一个AI拨号器，它是一个全面的解决方案，与电子健康记录（EHR）和其他记录系统集成，以实现文档自动化，包括将从通话中收集的数据（如理赔状态更新）写回系统。当AI代理无法完成通话时，SuperDial的人工呼叫中心团队会介入，确保可靠的结果，同时不断改进AI。

This approach is already delivering significant value to customers, who have reported:

这种方法已经为客户带来了显著的价值，客户报告称：

Up to 3x cost savings per call.

每次通话成本节省高达3倍。

4x productivity gains for their existing billing teams.

他们的现有计费团队生产力提升了4倍。

Recent Traction/Milestones

近期进展/里程碑

Since launching at the end of 2023, SuperDial has quickly scaled to seven figures in revenue and tens of thousands of calls per week. The company also recently acquired MajorBoost, a voice AI company specializing in insurer workflows, to deepen its technical expertise.

自 2023 年底推出以来，SuperDial 迅速实现了七位数的收入，并每周处理数万次通话。该公司最近还收购了专注于保险公司工作流程的语音 AI 公司 MajorBoost，以深化其技术专长。

This rapid traction has attracted strong investor support, including one of the first investments from SignalFire’s new $1 billion fund focused on applied AI.

这种快速的吸引力获得了投资者的大力支持，其中包括 SignalFire 新的 10 亿美元基金专注于应用人工智能的首批投资之一。

Enhancing EHR Integrations & Admin Workflows

增强电子健康记录集成和管理流程

SuperDial plans to deepen its

超级拨号计划加深其

EHR

电子健康记录

integrations and expand into new administrative workflows. The company’s ultimate vision is to power a future of healthcare coordination where payers, providers, pharmacies, and labs can seamlessly communicate with one another, AI-to-AI.

整合并扩展到新的行政工作流程。该公司的最终愿景是推动一个医疗协调的未来，使支付者、提供者、药房和实验室能够通过AI实现无缝沟通。

“The timing is perfect for us to tackle this problem at scale, with AI capabilities quickly maturing and the healthcare sector looking for new ways to drive efficiency by leveraging next-gen technology,” said Sam Schwager, Co-Founder and CEO of SuperDial. “Our success to date, and the incredible level of interest and excitement we’re seeing from the market, are clear signs that we’re solving a real, urgent problem.”.

“随着人工智能能力的迅速成熟，以及医疗行业正在寻找利用下一代技术提高效率的新方法，现在正是我们大规模解决这个问题的绝佳时机，”SuperDial 的联合创始人兼首席执行官 Sam Schwager 表示。“我们迄今为止取得的成功，以及市场表现出的极大兴趣和兴奋，都充分表明我们正在解决一个真实且紧迫的问题。”