What You Should Know:

你应该知道的：

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Commure,

Commure,

a leading healthcare technology company, today announced the commercial launch of Commure Agents, AI-powered colleagues built for healthcare.

一家领先的医疗保健技术公司今天宣布了Commure Agents的商业发布，这是一种专为医疗保健领域打造的、由人工智能驱动的助手。

–  Commure Agents are intelligent, customizable assistants that automate complex tasks, combatting the rise in staffing shortages and reducing healthcare costs.

– Commure Agents 是智能化、可定制的助手，能够自动执行复杂任务，应对人员短缺问题的增加，并降低医疗成本。

Commure Launches AI-Powered Agents to Revolutionize Hospital Operations and Care Delivery

Commure推出AI驱动的代理，以彻底改变医院运营和护理交付。

Commure is reshaping healthcare operations with its unified, AI-driven platform, designed to streamline workflows, enhance patient experiences, and improve hospital efficiency. Built with full EHR integration and deep interoperability with Epic, Commure’s platform supports a suite of customizable, AI-powered tools that address the complex and varied challenges hospitals face today..

Commure正在通过其统一的、由人工智能驱动的平台重塑医疗运营，该平台旨在简化工作流程、提升患者体验并提高医院效率。Commure的平台全面整合了电子健康记录（EHR），并与Epic系统深度互操作，支持一套可定制的、由人工智能赋能的工具，以应对当今医院面临的复杂多样的挑战。

At the core of this platform are Commure Agents—autonomous, embedded AI assistants that operate across the entire clinical workflow. These agents are engineered to reduce administrative burdens and optimize healthcare delivery by:

该平台的核心是Commure智能体——这些自主的、嵌入式的AI助手贯穿于整个临床工作流程。这些智能体通过以下方式来减轻行政负担并优化医疗交付：

·       Automating routine communications such as answering calls, scheduling appointments, providing patient updates, and handling referrals or prior authorizations.

·       自动化处理常规通信，如接听电话、安排预约、提供患者更新信息以及处理转诊或事先授权。

·       Supporting clinical operations through preoperative coordination, discharge planning, and follow-ups.

通过术前协调、出院计划和随访支持临床操作。

·       Enhancing revenue cycle management by accelerating claims processing, reducing denial rates through error correction, and identifying systemic inefficiencies.

通过加快索赔处理、通过纠错减少拒付率以及识别系统性低效问题，增强收入周期管理。

By functioning as autopilots rather than traditional AI copilots, Commure Agents minimize the need for manual input, enabling healthcare teams to work more efficiently and focus more time on patient care. Unlike tools that require constant user interaction, these agents run routine tasks independently, saving time and reducing error rates..

通过充当自动驾驶仪而不是传统的AI副驾，Commure代理最大限度地减少了手动输入的需求，使医疗团队能够更高效地工作，并将更多时间专注于患者护理。与需要持续用户交互的工具不同，这些代理独立运行常规任务，节省时间并降低错误率。

Commure’s AI solutions are not generic applications; they are the result of close collaboration between engineers and clinical teams to develop tailored solutions that fit the unique operational models of each healthcare system. This co-development model allows health systems to:

Commure的AI解决方案并非通用型应用；而是工程师与临床团队紧密合作开发出的定制化解决方案，以适应每个医疗系统的独特运营模式。这种共同开发的模式使医疗系统能够：

·       Address clinician burnout through reduced administrative load.

通过减少行政负担来解决临床医生的职业倦怠问题。

·       Improve documentation speed and accuracy.

·       提高文档的速度和准确性。

·       Scale operational improvements across departments and care settings.

·       在各部门和护理环境中推广运营改进。

Recent deployments across leading health systems have already demonstrated significant gains in clinician satisfaction, operational efficiency, and care quality. In recognition of its innovation, Commure received Epic’s Toolbox designation for Ambient Voice Recognition, highlighting the platform’s seamless integration and impact..

近期在各大领先医疗系统中的部署已经显示出在临床医生满意度、运营效率和护理质量方面的显著提升。由于其创新性，Commure 因环境语音识别技术获得了 Epic 的 Toolbox 认证，突显了该平台的无缝集成和影响力。

According to Commure CEO Tanay Tandon, “Healthcare doesn’t need another point solution; it needs a unified platform that can truly transform how care is delivered. Commure Agents are pioneering the shift from AI copilots to autopilots—enabling routine healthcare workflows to run quietly and effectively in the background.”.

根据Commure首席执行官Tanay Tandon的说法：“医疗保健不需要另一个点式解决方案；它需要一个能够真正改变医疗服务交付方式的统一平台。Commure Agents正在引领从AI副驾到自动驾驶的转变——使常规的医疗工作流程能够在后台安静而有效地运行。”

This launch marks more than just a new product; it represents a step toward building a scalable, future-ready infrastructure for digital healthcare delivery. With its holistic, interoperable approach, Commure is positioned to lead the next wave of healthcare transformation.

这次发布不仅仅是一个新产品，它代表了向构建可扩展的、面向未来的数字医疗交付基础设施迈出的一步。凭借其整体且互操作的方法，Commure 有望引领下一波医疗变革浪潮。