Vocca announces a $5.5 million funding round led by

Vocca宣布了一轮由...领投的550万美元融资

Speedinvest

速度投资

and

和

firstminute capital

首分钟资本

.

。

Founded in 2024, the AI startup automates inbound and outbound calls for healthcare providers. It manages appointments, reminders, and patient requests, saving medical secretaries more than three hours per day while helping improve access to care.

成立于 2024 年的这家人工智能初创公司为医疗保健提供商自动处理呼入和呼出电话。它管理预约、提醒和患者请求，每天为医务秘书节省三个多小时的时间，同时帮助改善护理服务的获取。

Healthcare’s Phone Reception at Breaking Point

医疗保健的电话接待处于崩溃边缘

The phone remains the primary communication channel for healthcare providers, with more than

电话仍然是医疗保健提供者的主要沟通渠道，超过

70% of medical appointments booked this way

70%的医疗预约通过这种方式预订

. Yet 60% of patients hang up if not answered within one minute, while

但是，如果电话在一分钟内未被接听，60%的患者会挂断电话，而

the average wait time at call centers is five minutes

呼叫中心的平均等待时间是五分钟。

– not counting missed calls.

——未接来电不计算在内。

The result:

结果：

$850B lost annually

每年损失8500亿美元

to missed calls and administrative inefficiencies by healthcare practices, exhausted staff (

医疗实践中的未接来电和行政效率低下，工作人员疲惫不堪 (

20% average turnover

平均周转率20%

), and frustrated patients.

），以及感到沮丧的患者。

An AI Assistant Managing Patient Reception Seamlessly

一个无缝管理患者接待的AI助手

Vocca’s assistant answers calls 24/7

沃卡的助手24/7接听电话

with a natural voice, books appointments directly in medical software, and handles complex requests.

用自然的声音，直接在医疗软件中预约，并处理复杂的需求。

Purpose-built for healthcare, Vocca’s agents are trained on medical vocabulary and the specific workflows of each specialty. “We resolve more than 80% of requests with no hold time and no human intervention”, said Eliott Hoffenberg, Co-Founder and CEO at Vocca.

Vocca的代理专为医疗保健行业打造，经过医学词汇和各专科特定工作流程的训练。 “我们可以在无等待时间且无人工干预的情况下解决超过80%的请求，”Vocca联合创始人兼首席执行官Eliott Hoffenberg表示。

The results speak for themselves: over 4 million calls already handled, adopted by more than 2,000 practitioners, rising patient satisfaction, and up to

结果不言自明：已经处理了超过 400 万次呼叫，被 2,000 多名从业者采用，患者满意度不断提高，高达

70% fewer missed appointments.

减少了70%的未赴约。

“Our Receptionists Can Finally Work Without Constant Pressure”

“我们的接待员终于可以在没有持续压力的情况下工作了”

Alison, Director of a Multidisciplinary Center, explains,

艾莉森，多学科中心主任，解释道，

“Vocca saves us

“Vocca拯救了我们”

11 hours a day per site

每天每个地点11小时

. Our receptionists can finally focus on in-person patient care and essential tasks, instead of being overwhelmed by phone calls.”

“. 我们的接待员终于可以专注于面对面的病人护理和重要任务，而不是被电话淹没。”

At a hospital center in the Paris region, Vocca increased the call response rate from 30% to 100%.

在巴黎地区的一家医疗中心，Vocca 将呼叫响应率从 30% 提高到了 100%。

Rapid Expansion to Serve a Market in Urgent Need

快速扩张以服务迫切需求的市场

“This funding will allow us to triple our team and accelerate our US & European rollout, as we see massive demand in the market,”

“这笔资金将使我们能够将团队规模扩大三倍，并加速我们在美国和欧洲的推广，因为我们看到市场上有巨大的需求。”

said Hugo Danet, CTO and Co-Founder at Vocca.

Vocca的首席技术官兼联合创始人雨果·达内特说。

“Our goal is to equip over 10,000 practitioners by 2026, improving access to care for hundreds of thousands of patients, while building specialty-specific workflows for every medical discipline.”

“我们的目标是到2026年培训超过10,000名从业者，改善数十万患者的医疗可及性，同时为每个医学学科构建特定的专业工作流程。”

Vocca’s platform is built to the highest security and privacy standards, fully compliant with GDPR, HIPAA, and SOC 2. This ensures that healthcare providers can safely adopt AI without compromising patient trust.

Vocca的平台按照最高的安全和隐私标准构建，完全符合GDPR、HIPAA和SOC 2的要求。这确保了医疗保健提供者可以安全地采用人工智能，而不会影响患者的信任。

Looking Ahead

展望未来

Sam Endacott, Partner at

山姆·恩达科特，合伙人

firstminute capital

首分钟资本

, commented,

，评论道，

“Vocca reduces patient waiting times and boosts provider performance. It feels like a glimpse into the future, where voice and AI transform the way we experience healthcare.”

“Vocca缩短了患者的等待时间并提升了医疗服务提供者的效率。它让人感觉像是对未来的一瞥，语音和人工智能将改变我们体验医疗保健的方式。”

Andrea Zitna, Lead Partner Health & Bio at

安德烈亚·兹特纳，健康与生物领域首席合伙人

Speedinvest

速度投资

, added,

，补充道，

“Vocca doesn’t just save time – it changes the daily reality of care teams. We’re proud to support Eliott, Hugo, and their team as they set a new standard for patient-provider interactions.”

“Vocca不仅节省时间，还改变了护理团队的日常工作现实。我们很自豪能够支持Eliott、Hugo及其团队，为医患互动树立新标准。”

The round also includes participation from Kima Ventures, FJ Labs, Sequoia Scout (Roxane Varza), and angel investors such as the founders of Alan, Datadog, Deel, Jellysmack, and Mistral.

本轮融资还包括 Kima Ventures、FJ Labs、Sequoia Scout（Roxane Varza）以及 Alan、Datadog、Deel、Jellysmack 和 Mistral 的创始人等天使投资者的参与。

About Vocca

关于Vocca

Founded in 2024 by Eliott Hoffenberg and Hugo Danet, Vocca builds AI voice agents that automate medical and dental front desks, helping healthcare organizations reduce costs, prevent burnout, and improve patient experience. Learn more at

Vocca由Eliott Hoffenberg和Hugo Danet于2024年创立，构建自动化医疗及牙科前台的AI语音代理，帮助医疗机构降低成本、预防职业倦怠并改善患者体验。欲了解更多信息，请访问

vocca.ai

vocca.ai

.

。

About Speedinvest

关于Speedinvest

Speedinvest is a leading European venture capital firm with more than €1.2 billion in AuM and investors based in Berlin, London, Munich, Paris, and Vienna. Their dedicated sector-focused teams are the first to fund Europe’s most innovative technology startups, and their in-house operational experts are on hand to offer founders ongoing support with growth, HR, market expansion, and more.

Speedinvest是一家领先的欧洲风险投资公司，管理资产超过12亿欧元，投资者遍布柏林、伦敦、慕尼黑、巴黎和维也纳。他们专注领域的专业团队是最早为欧洲最具创新性的技术初创企业提供资金的支持者，其内部运营专家随时准备为创始人提供增长、人力资源、市场拓展等方面的持续支持。

Bitpanda, GoStudent, Wayflyer, CoachHub, Moove, and Tide are among their portfolio of 400+ companies. Learn more at .

Bitpanda、GoStudent、Wayflyer、CoachHub、Moove 和 Tide 等公司均在其超过 400 家公司的投资组合中。欲了解更多信息，请访问 。

speedinvest.com

speedinvest.com

.

。

About firstminute capital

关于第一分钟资本

firstminute capital is a $500m AUM seed fund supported by over 130 unicorn founders, founded in 2017 by Spencer Crawley and Brent Hoberman. Their team of 14 investors & operators across the UK and Europe has backed, at seed, generational companies such as Wayve, Mistral, Storyblok, Tessl, n8n, and more.

firstminute capital 是一家管理资产达 5 亿美元的种子基金，得到了 130 多位独角兽创始人支持，由斯宾塞·克劳利和布伦特·霍伯曼于 2017 年创立。他们由 14 名分布于英国和欧洲的投资者及运营者组成的团队，在种子阶段投资了如 Wayve、Mistral、Storyblok、Tessl、n8n 等一代代标志性公司。

They are generalist, with deep expertise in vertical AI applications and deeptech.  Learn more at .

他们是通才，在垂直人工智能应用和深度技术方面有深厚的专业知识。欲了解更多信息，请访问。