Prosper AI获得 500万美元融资，旨在成为解决医疗保健领域 4500亿美元行政危机的默认语音 AI平台-动脉网

Prosper AI Raises $5M to be the Default Voice AI Platform for Healthcare’s $450B Admin Crisis

Healthcare IT Today 等信源发布 2025-10-30 21:56



可切换为仅中文







Built for Hospitals, Billing Companies, and Medical Practices, Prosper AI is Emerging as the Voice Infrastructure for Patient Access and Revenue Cycle Management

Prosper AI 专为医院、计费公司和医疗实践打造，正在成为患者访问和收入周期管理的语音基础设施。

A third of the workforce in US hospitals and physician offices is administrative staff, a cost that tops $450 billion annually. The system depends on armies of people answering phones, calling insurers, and chasing claims. Patients wait, providers lose appointments, and teams spend almost as much on billing work as they do on care.

美国医院和医生办公室三分之一的劳动力是行政人员，这一成本每年超过 4500 亿美元。该系统依赖大量人员接听电话、联系保险公司和追踪索赔。患者等待，供应商失去预约，团队在账单工作上的支出几乎与他们在护理上的支出一样多。

Healthcare voice AI platform .

医疗语音人工智能平台。

Prosper AI

繁荣人工智能

is changing that equation.

正在改变这一等式。

The company today announced $5 million in seed funding to accelerate its voice AI platform, which builds specialized AI agents for healthcare’s most critical front and back-office workflows. The round was led by Emergence Capital, the first backers of Salesforce, Veeva, and Doximity, with participation from Y Combinator, CRV, and Company Ventures..

公司今天宣布获得 500 万美元的种子资金，以加速其语音 AI 平台的发展，该平台为医疗保健最关键的一线和后台工作流程构建专门的 AI 代理。本轮融资由 Emergence Capital 领投，该公司是 Salesforce、Veeva 和 Doximity 的首批支持者，Y Combinator、CRV 和 Company Ventures 也参与其中。

Prosper AI agents are executing hundreds of thousands of calls, working with industry leaders such as a Providence-affiliated hospital (125,000 employees), a Fortune 50 pharmaceutical hub, a 30,000-employee medical billing company serving Top 10 US Health systems, or a leading Electronic Health Record system with +100,000 medical providers..

Prosper AI代理正在执行数十万次呼叫，与行业领导者合作，例如隶属于普罗维登斯的医院（125,000名员工）、一家财富50强制药中心、一家为美国十大卫生系统服务的30,000名员工的医疗账单公司，或拥有超过100,000名医疗服务提供者的领先电子健康记录系统。

The measurable impact across clients has fueled Prosper’s rapid growth, with revenue climbing 4x since Q2 2025 alone.

客户之间的可衡量影响推动了Prosper的快速增长，仅自2025年第二季度以来，收入就增长了4倍。

Prosper AI builds AI voice agents that speak like humans, connect directly into practice management software, and handle tasks from patient scheduling and billing to insurance benefit verification and prior authorizations. Unlike generic voice AI tools, Prosper’s agents are healthcare-specialized, with deep EHR integrations and battle-tested blueprints for both patient-facing and back-office workflows.

Prosper AI 构建了像人类一样说话的 AI 语音代理，直接连接到管理软件，并处理从患者预约、账单到保险福利验证和预先授权的各种任务。与通用的语音 AI 工具不同，Prosper 的代理专注于医疗保健领域，具有深度的 EHR 集成以及经过实践检验的患者端和后台工作流程蓝图。

They can skip IVR menus, wait on hold with insurers, extract information in minutes, and transfer calls to staff when necessary..

他们可以跳过IVR菜单，等待保险公司接听电话，几分钟内提取信息，并在必要时将电话转接给员工。

Co-Founders Josep Mingot and Xavier de Gracia met in Boston while studying at MIT and Harvard. In 2023, they founded Prosper, applying their expertise in call centers and regulated industries to tackle one of today’s most pressing challenges: improving access to healthcare. “Our mission is to unlock universal access to care by empowering healthcare organizations to achieve unprecedented efficiency with AI Agents”, said Xavier de Gracia, Co-Founder of Prosper AI..

Prosper 的联合创始人乔塞普·明戈特和哈维尔·德·格拉西亚在麻省理工学院和哈佛大学学习期间于波士顿相识。2023 年，他们创立了 Prosper，利用他们在呼叫中心和受监管行业的专业知识，应对当今最紧迫的挑战之一：改善医疗保健的可及性。Prosper AI 联合创始人哈维尔·德·格拉西亚表示：“我们的使命是通过赋予医疗机构使用人工智能代理实现前所未有的效率，来释放全民获得医疗服务的机会。”

At Synergy Healthcare Associates, a leading multispecialty group, Prosper automates over 50% of front desk calls, from scheduling to waitlist management, with expansion underway into benefits and claims. “Prosper has redefined how our call center runs by simplifying intricate processes, shortening patient wait times, and boosting efficiency, all the while sounding very human,” said Nathan Woelfel, COO at Synergy Healthcare Associates.

在领先的多专科集团Synergy Healthcare Associates，Prosper自动处理了超过50%的前台电话，从预约到候补名单管理，并正在向福利和理赔领域扩展。Synergy Healthcare Associates首席运营官内森·沃尔费尔表示：“Prosper通过简化复杂流程、缩短患者等待时间并提高效率，重新定义了我们呼叫中心的运作方式，同时听起来非常人性化。”

“The team’s ability to deliver at speed and customize to our needs has been incredible.”.

“团队快速交付并根据我们的需求进行定制的能力令人难以置信。”

Prosper AI serves a wide range of healthcare organizations, including health systems, billing companies, healthtech vendors, insurers, and pharma hubs. With Prosper AI, these organizations gain a single partner for battle-tested AI voice agents built for healthcare front and back office use cases alongside a flexible voice platform that can be tailored to any custom need.

Prosper AI 为广泛的医疗保健组织提供服务，包括卫生系统、账单公司、健康技术供应商、保险公司和制药中心。通过 Prosper AI，这些组织获得了一个单一的合作伙伴，提供经过实战检验的 AI 语音代理，适用于医疗前台和后台办公用例，并拥有一个灵活的语音平台，可定制满足任何特定需求。

Every deployed agent is adapted to the workflows, SOPs, and integrations of the client..

每个部署的代理都已适应客户的流程、标准操作程序和集成。

Unlike generic AI voice solutions, Prosper AI’s platform is engineered specifically for healthcare enterprises, offering:

与通用的AI语音解决方案不同，Prosper AI的平台专为医疗企业量身打造，提供：

For patient phone calls:

对于患者的电话咨询：

Automated scheduling, billing inquiries, and follow-up workflows

自动化调度、账单查询和后续工作流程

50-70% automation rate for inbound patient calls

50%-70% 的呼入患者电话自动化率

Reduced call center strain and improved patient satisfaction

减轻了呼叫中心的压力并提高了患者满意度

For payor phone calls:

对于付款人的电话呼叫：

Benefits verification, prior authorizations, and claims follow-up phone calls

福利验证、事先授权和理赔跟进电话

99% accuracy in navigating payer IVRs and extracting information

在导航支付方交互式语音应答系统（IVRs）和提取信息方面达到99%的准确率

Sub-2-hour turnaround for complex payer interactions

复杂支付方互动的2小时以内周转时间

Every deployment is customized to each organization’s specific workflows, standard operating procedures, and existing technology stack, ensuring seamless integration and immediate value.

每次部署都会根据每个组织的特定工作流程、标准操作程序和现有技术堆栈进行定制，确保无缝集成并立即产生价值。

“Xavier and Josep have achieved remarkable enterprise traction by building battle-tested AI voice agents specifically for healthcare’s complex requirements,” said Jake Saper, General Partner at Emergence Capital. “They’re creating the most sophisticated voice AI platform to make quality healthcare accessible and affordable at scale”..

“Xavier 和 Josep 通过构建专为医疗复杂需求量身打造的经过实战检验的 AI 语音代理，取得了显著的企业吸引力，” Emergence Capital 的普通合伙人 Jake Saper 表示。“他们正在创建最复杂的语音 AI 平台，以大规模实现高质量医疗的可及性和可负担性。”

Looking ahead, Prosper plans to extend beyond voice into a broader AI workforce for healthcare, with AI Agents already being trained to read faxes, connect to APIs, and take actions directly in EHR systems. The company’s vision is clear: to become the AI Workforce for healthcare organizations, eliminating waste and unlocking the resources needed to provide universal healthcare..

展望未来，Prosper 计划超越语音领域，扩展到更广泛的医疗保健 AI 劳动力队伍，目前 AI 代理已经被训练来读取传真、连接 API，并直接在电子健康记录 (EHR) 系统中采取行动。该公司的愿景十分明确：成为医疗保健机构的 AI 劳动力，消除浪费，释放提供全民医疗保健所需的资源。

About Prosper AI

关于Prosper AI

Prosper AI is the voice AI platform purpose-built for healthcare organizations. The company’s AI agents automate patient access and revenue cycle phone calls and workflows, integrating seamlessly with existing healthcare IT systems to deliver immediate operational improvements and cost savings. Founded in 2023 by MIT and Harvard alumni Xavier de Gracia and Josep Mingot, Prosper AI is backed by Emergence Capital, Y Combinator, CRV, and Company Ventures.

Prosper AI 是专为医疗保健机构打造的语音 AI 平台。该公司的 AI 代理自动处理患者接入和收入周期相关的电话及工作流程，并与现有的医疗 IT 系统无缝集成，从而带来即时的运营改进和成本节约。Prosper AI 由麻省理工和哈佛校友 Xavier de Gracia 和 Josep Mingot 于 2023 年创立，得到了 Emergence Capital、Y Combinator、CRV 和 Company Ventures 的支持。

For more information, visit .

欲了解更多信息，请访问。

getprosper.ai

获取繁荣.ai

。

Originally announced September 23rd, 2025

最初宣布于2025年9月23日