人工智能技术研究商Assort Health获得 7600万美元B轮融资，用于扩展全国首个解决患者获取和体验长期痛点的代理型人工智能平台-动脉网

Assort Health Secures $102 Million to Scale Nation’s First Agentic AI Platform That Solves Longstanding Frustrations Tied to Patient Access and Experience

Healthcare IT Today 等信源发布 2025-11-03 22:14

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Series B, Led by Lightspeed Venture Partners, Will Turbocharge Company’s Rapid Growth and Extend Their Lead Role in Using AI to Transform the Patient Experience—Eliminating the Stress Tied to Doctor’s Appointments, Lab Tests, Prescription Renewals, Physician Referrals, and Beyond—Putting an End to the Dreaded Hold Music.

B轮融资由光速创投领投，将加速公司的快速增长，并进一步巩固其利用人工智能变革患者体验的领先地位——消除与医生预约、化验、处方续签、医生转诊等相关压力，并终结令人焦虑的等待音乐。

Assort Health

健康分类

, the most comprehensive patient experience platform powered by specialty-specific agentic AI, today announced the close of a $76 million Series B financing round led by Lightspeed Venture Partners, with investments by Felicis, First Round Capital, Chemistry, A*, Liquid2, and Quiet Capital. Galym Imanbayev, Partner at Lightspeed Venture Partners, will join the board, and Paul Ricci, Founding CEO at Nuance, will be joining as a board advisor.

，这一由专注于特定专业的代理人工智能驱动的最全面的患者体验平台，今天宣布完成了由光速创投（Lightspeed Venture Partners）领投的7600万美元B轮融资，参与投资的有Felicis、First Round Capital、Chemistry、A*、Liquid2和Quiet Capital。光速创投的合伙人加林·伊曼巴耶夫（Galym Imanbayev）将加入董事会，而Nuance的创始首席执行官保罗·里奇（Paul Ricci）将作为董事会顾问加入。

Following a recent Series A round just four months prior, the company has raised $102 million to date and plans to use these funds to expand Assort Health’s growing team and accelerate the development of a comprehensive platform—Assort OS—that has handled tens of millions of patient interactions across thousands of providers.

在短短四个月前刚刚完成一轮A轮融资后，该公司迄今为止已筹集了1.02亿美元，并计划利用这些资金扩充Assort Health不断壮大的团队，同时加速开发一个综合平台——Assort OS。该平台已经处理了数千万次患者互动，覆盖数千家医疗服务提供商。

Beyond the challenge of scheduling doctors’ appointments, Assort Health has improved the patient experience across every touchpoint, including care navigation, lab tests, prescription renewals, and physician referrals..

除了安排医生预约的挑战之外，Assort Health 还改善了患者在每个接触点的体验，包括护理导航、实验室测试、处方续签和医生转诊。

Today, Assort solves a universal problem—it’s a nightmare to schedule a doctor’s appointment. A patient calls their provider and gets put on endless hold, or worse, is disconnected and has to start over in the queue. If they’re lucky and reach an operator, there are often multiple transfers involved and constant resharing of intake data.

如今，Assort解决了一个普遍存在的问题——预约医生简直是一场噩梦。患者打电话给医疗服务提供者，却陷入无休止的等待，或者更糟糕的是，电话被断开，不得不重新排队。如果他们足够幸运能够接通操作员，通常还会涉及多次转接，并且需要不断重复提供登记信息。

Missed calls, wrong doctors, no response on weekends and holidays, call centers overseas—it’s an endless list of barriers and frustrations people face that result in missed appointments and ultimately, incomplete care. According to the .

未接来电、错误的医生、周末和节假日无响应、海外呼叫中心——人们面临的阻碍和挫折无穷无尽，导致错过预约，最终无法获得完整的医疗服务。根据数据显示。

American Academy of Physician Associates

美国医师助理学会

, each month, U.S. adults devote the equivalent of an entire workday to navigating healthcare needs for themselves and their families.

每个月，美国成年人要花相当于一整天的工作时间来处理自己和家人的医疗需求。

“At Assort Health, we are leveraging agentic AI to revolutionize the way provider practices and hospitals engage with patients to remove barriers to care,” said Jon Wang, Founder and Co-CEO at Assort Health.

“在Assort Health，我们正在利用代理型人工智能革新医疗服务提供者和医院与患者互动的方式，以消除护理障碍，”Assort Health创始人兼联席CEO Jon Wang表示。

“Launching our comprehensive platform, Assort OS, we are bringing customers an opportunity to up-level operations and making it easier to get patients in the door,” said Jeffery Liu, Founder and Co-CEO at Assort Health.

“通过推出我们的综合平台Assort OS，我们为客户提供了一个提升运营水平的机会，并且让患者更容易进门，”Assort Health创始人兼联席CEO刘杰弗里表示。

Part of Assort’s success is driven through an intense, execution-focused culture committed to patient and customer experience; sources show Assort engineers at the

Assort 的成功部分源于一种强烈的、以执行为导向的文化，这种文化致力于患者和顾客的体验；据资料显示，Assort 的工程师在

100th percentile

第100百分位数

of velocity.

速度。

“What drew me to Assort Health was the team’s relentless focus on the patient and their dedication to becoming 1% better each day,” said Apolo Ohno, eight-time Olympic champion and Assort Health investor. “I am proud to be a part of Assort Health’s journey as they simplify the healthcare experience for patients and providers.”.

“最吸引我加入Assort Health的是团队对患者的不懈关注，以及他们每天进步1%的决心，”八届奥运冠军、Assort Health投资人阿波罗·奥诺表示。“我很自豪能够成为Assort Health旅程的一部分，因为他们正在为患者和医疗服务提供者简化医疗保健体验。”

Providers are facing

提供商正面临

reduced reimbursements, increasing costs, and persistent shortages of healthcare workers. At the same time, front office operations teams are overburdened, managing multiple sites, several physicians, and towering call volumes. With patient access as the top priority, healthcare facilities are in need of technology-driven solutions to ensure a timely and dependable patient experience..

报销减少、成本增加以及医护人员持续短缺。同时，前台运营团队负担过重，管理着多个地点、多位医生以及大量的来电。在以患者就医为首要任务的情况下，医疗机构需要技术驱动的解决方案，以确保及时且可靠的患者体验。

“Getting the first impression right during a scheduling call is critical for a good patient experience,” said Dr. Titus Abraham, Physician at Annapolis Internal Medicine, whose practice handles thousands of inbound calls a month. “Assort’s AI agent easily manages inbound calls and conducts patient outreach as needs change.

“在预约电话中获得良好的第一印象对患者的体验至关重要，”安纳波利斯内科学的医生提图斯·亚伯拉罕博士说，他的诊所每月处理数千个来电。“Assort的AI代理可以轻松管理来电，并根据需求的变化进行患者沟通。”

The new OS platform has also simplified care navigation and internal operations to ensure consistent quality care. Today’s healthcare system is reactive, but with Assort, we can move towards a proactive patient-centric system.”.

新的操作系统平台还简化了护理导航和内部操作，以确保提供始终如一的高质量护理。当前的医疗保健系统是被动的，但借助Assort，我们可以朝着积极主动的以患者为中心的系统迈进。

Assort Health’s AI agents get patients in front of doctors faster through a seamless and pleasant experience. Leveraging Assort’s technology, customers have seen 89% shorter patient call wait times and fewer delays to care. By developing a system of reliable omnichannel AI solutions tailored to providers’ specialization and practice, Assort Health has moved far beyond traditional telemedicine platforms that assist patients in finding and scheduling appointments with healthcare providers.

Assort Health的AI代理通过无缝且愉快的体验，让患者更快地见到医生。借助Assort的技术，客户已经看到患者电话等待时间缩短了89%，并且护理延误减少。通过开发一套可靠的全渠道AI解决方案，根据医疗服务提供者的专业和实践量身定制，Assort Health已经远远超越了传统的远程医疗平台，这些平台仅帮助患者寻找和预约医疗服务提供者。

Rather than occupying medical call center teams with routine calls and having patients in need of care left on hold, Assort Health integrates itself into EHR and PM workflows with the use of AI and natural language processing to create ease for the patient and resolve any inquiries..

与其让医疗呼叫中心团队忙于处理常规电话，而让需要护理的患者在等待中被搁置，Assort Health通过使用人工智能和自然语言处理技术，将自身整合到电子健康记录（EHR）和项目管理（PM）工作流程中，为患者提供便利并解决任何疑问。

“Patient engagement is the vital heartbeat of healthcare organizations, both clinically and administratively. We are thrilled to back Assort Health as it leads the re-platforming of patient engagement into the AI-native era with superior experience for patients and unprecedented outcomes for the organizations that care for them,” stated Galym Imanbayev, MD at Lightspeed Venture Partners, the leader of Assort’s Series B round..

“患者参与是医疗机构在临床和行政方面的关键命脉。我们非常高兴能够支持Assort Health，引领患者参与进入人工智能原生时代，为患者提供卓越的体验，并为关怀他们的机构带来前所未有的成果，”Lightspeed Venture Partners的医学博士Galym Imanbayev表示，他是Assort Health B轮融资的领投者。

About Assort Health

关于分类健康

Assort Health is the most comprehensive patient experience platform powered by specialty-specific agentic AI. With tens of millions of patient interactions across thousands of providers, Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.

Assort Health 是由专业特定的代理人工智能支持的最全面的患者体验平台。通过与数千万患者的互动，涵盖数千家医疗服务提供商，Assort 的全渠道人工智能代理能够无缝集成到电子健康记录（EHR）/患者管理系统（PMS）以及复杂的提供商偏好中，消除漫长的等待时间和低效问题，确保患者能够及时获得所需的护理。

Hundreds of leading healthcare organizations, from Orthoindy to Chesapeake Healthcare, achieve PSAT scores above 94% and see 98% resolution rates using the company’s platform. Assort was recently recognized on the 2025 Forbes Cloud 100 list, alongside companies like OpenAI and Anthropic. To learn more, visit .

从Orthoindy到Chesapeake Healthcare等数百家领先的医疗保健机构，通过该公司的平台实现了超过94%的PSAT分数，并获得了98%的解决率。Assort近期荣登2025年《福布斯》云计算100强榜单，与OpenAI和Anthropic等公司齐名。欲了解更多信息，请访问。

assorthealth.com

。

Originally announced September 30th, 2025

最初宣布于2025年9月30日