Global EditionAI & ML IntelligenceHighlighting rural voices is imperative for equitable, bias-free healthcare AIThat's what the innovation chief at TruBridge, a member of the Microsoft-backed TRAIN AI consortium, says, as he brings the rural healthcare point of view to the responsible artificial intelligence table.By Bill SiwickiApril 24, 202411:32 AM.

全球编辑AI＆ML IntelligenceHighlighting rural voices对于公平、无偏见的医疗保健是必不可少的。这是TruBridge的创新负责人（微软支持的TRAIN AI联盟成员）在将农村医疗保健观点纳入负责任的人工智能表时所说的。作者：BillSiwickiapril 24202411:32 AM。

Wes Cronkite, chief technology and innovation officer at TruBridge

特鲁布里奇首席技术和创新官韦斯·克朗凯特

Photo: Wes Cronkite

照片：韦斯·克朗凯特

At HIMSS24 this past month, a new consortium of healthcare leaders announced the creation of the Trustworthy & Responsible AI Network, or TRAIN, which aims to operationalize responsible AI principles to improve the quality, safety and trustworthiness of AI in health.

在上个月的HIMSS24上，一个由医疗保健领导者组成的新财团宣布成立了值得信赖和负责任的人工智能网络（TRAIN），旨在实施负责任的人工智能原则，以提高人工智能在健康方面的质量、安全性和可信度。

Members of the network include AdventHealth, Advocate Health, Boston Children's Hospital, Cleveland Clinic, Duke Health, Johns Hopkins Medicine, Mass General Brigham, MedStar Health, Mercy, Mount Sinai Health System, Northwestern Medicine, Providence, Sharp HealthCare, University of Texas Southwestern Medical Center, University of Wisconsin School of Medicine and Public Health, Vanderbilt University Medical Center, and Microsoft as the technology enabling partner..

该网络的成员包括AdventHealth，Advocate Health，波士顿儿童医院，克利夫兰诊所，杜克健康，约翰·霍普金斯医学，马萨诸塞州布莱根将军，MedStar Health，Mercy，西奈山健康系统，西北医学，普罗维登斯，夏普医疗，德克萨斯大学西南医学中心，威斯康星大学医学与公共卫生学院，范德比尔特大学医学中心和微软作为技术支持合作伙伴。。

Additionally, the network is collaborating with OCHIN, which serves a national network of community health organizations with systems, expertise, clinical insights and tailored technologies, and TruBridge, a partner and conduit to community healthcare, to help ensure every organization, regardless of resources, has access to TRAIN's benefits..

此外，该网络正在与OCHIN合作，OCHIN为社区卫生组织的全国网络提供系统、专业知识、临床见解和定制技术，TruBridge是社区卫生保健的合作伙伴和渠道，以帮助确保每个组织，无论资源如何，都能获得TRAIN的好处。。

We recently sat down with Wes Cronkite, chief technology and innovation officer at TruBridge (formerly CPSI), to discuss why TruBridge decided to participate in TRAIN, why the voice of community health is important in initiatives like TRAIN, how rural and community healthcare facilities can prepare for AI to be integrated into their workflows, and what risks and benefits he sees..

我们最近与TruBridge（前CPSI）首席技术和创新官Wes Cronkite坐下来讨论为什么TruBridge决定参加TRAIN，为什么社区健康的声音在TRAIN等举措中很重要，农村和社区医疗机构如何准备将AI整合到其工作流程中，以及他看到了哪些风险和收益。。

Q. Why did TruBridge decide to participate in TRAIN?

Q、 为什么特鲁布里奇决定参加火车？

A. With more than 46 million Americans living in rural areas, it's critically important to support community healthcare through innovation and the delivery of modern technology. Rural healthcare deserves a seat in the AI conversation, which is why my team and I have a personal passion to advocate for the healthcare provider organizations we serve..

A、 4600多万美国人生活在农村地区，通过创新和现代技术的提供来支持社区医疗至关重要。农村医疗保健应该在人工智能对话中占有一席之地，这就是为什么我和我的团队都有个人的热情来倡导我们所服务的医疗保健提供者组织。。

TruBridge has 45 years of history backing community healthcare. TRAIN offers us the chance to further elevate the communities we work with while leveraging our network of insights. Working alongside respected leaders such as Johns Hopkins Medical Center, Vanderbilt University Medical Center and Mayo Clinic, TruBridge can help innovate community care through conscious AI development and implementation..

TruBridge拥有45年支持社区医疗保健的历史。TRAIN为我们提供了进一步提升与我们合作的社区的机会，同时利用我们的见解网络。TruBridge与约翰·霍普金斯医学中心、范德比尔特大学医学中心和梅奥诊所等受人尊敬的领导人合作，可以通过有意识的人工智能开发和实施来帮助创新社区护理。。

Our customer base has a diverse set of patients and data that is crucial for ensuring AI solutions don't carry biases, especially those that may negatively impact rural healthcare providers. The delivery of effective and responsible applications of AI is an essential part of TruBridge's commitment to community care..

我们的客户群拥有多种多样的患者和数据，这对于确保人工智能解决方案不存在偏见至关重要，尤其是那些可能对农村医疗保健提供者产生负面影响的偏见。提供有效和负责任的人工智能应用是TruBridge致力于社区护理的重要组成部分。。

Q. Why is the voice of community health important in initiatives like TRAIN?

Q、 为什么社区卫生的声音在TRAIN等倡议中很重要？

A. Rural communities have specific needs and considerations that must not be overlooked. Their voice is critical to the future of AI development in healthcare.

A、 农村社区有着不可忽视的特殊需求和考虑因素。他们的声音对于医疗保健中人工智能发展的未来至关重要。

As I mentioned, millions of Americans live in rural areas, yet their needs are often left out of the broader healthcare conversation. Highlighting their voices is imperative for the use of equitable, bias-free AI tools in healthcare.

正如我所提到的，数百万美国人生活在农村地区，但他们的需求往往被排除在更广泛的医疗保健对话之外。强调他们的声音对于在医疗保健中使用公平，无偏见的人工智能工具至关重要。

For example, community healthcare organizations need workflows that align with the unique social determinants of health seen in rural America. Bringing the rural health lens to the table allows us to adapt our processes to fit the needs of those in rural communities.

例如，社区医疗保健组织需要与美国农村独特的健康社会决定因素相一致的工作流程。将农村健康视角带到桌面上，使我们能够调整我们的流程，以适应农村社区的需求。

Q. How can rural and community healthcare facilities prepare for AI to be integrated into their workflows? What risks do you foresee? What benefits do you foresee if integrated properly?

Q、 农村和社区医疗机构如何准备将人工智能集成到其工作流程中？你预见到了什么风险？如果正确整合，您预计会有什么好处？

A. Getting the workforce ready for AI implementation and adoption is crucial for successful integration in rural and community healthcare organizations. Upskilling and reskilling staff are essential steps to take now. For example, staff must be ready to integrate AI into their workflows and trained on new processes..

A、 让劳动力为AI的实施和采用做好准备，对于成功融入农村和社区医疗保健组织至关重要。提高员工技能和重新培训员工是现在必须采取的重要步骤。例如，员工必须准备好将人工智能集成到他们的工作流程中，并接受新流程的培训。。

Safe data exchange and patient privacy are also prime considerations. Through TRAIN, we are focused on building trustworthy and responsible technology. This includes concentrating special attention and effort on building platforms that meet the privacy and safe data exchange standards of healthcare across every delivery setting..

安全的数据交换和患者隐私也是首要考虑因素。通过培训，我们专注于建立值得信赖和负责任的技术。这包括将特别的注意力和精力集中在构建平台上，以在每个交付环境中满足医疗保健的隐私和安全数据交换标准。。

From a benefits perspective, TruBridge sees countless opportunities to lift clinical and administrative burdens through the responsible and safe use of AI in healthcare. If integrated properly, the technology will help healthcare organizations boost operational efficiency while also delivering care more effectively..

从利益的角度来看，TruBridge通过在医疗保健中负责任和安全地使用人工智能，看到了无数减轻临床和行政负担的机会。如果正确集成，该技术将帮助医疗保健组织提高运营效率，同时更有效地提供护理。。

Integrations offer the chance for providers to meet the needs of their communities while streamlining reimbursements and improving outcomes.

整合为提供者提供了满足社区需求的机会，同时简化了报销并改善了结果。

Q. Please share examples of how TruBridge is working alongside rural healthcare providers to implement AI technologies tailored to their unique needs.

Q、 请分享TruBridge如何与农村医疗保健提供者合作，实施适合其独特需求的人工智能技术。

A. Innovation is paramount to our partnerships with rural healthcare providers. Every year,

A、 创新对于我们与农村医疗保健提供者的合作关系至关重要。每年，

TruBridge hosts the Dream Factory, an internal think tank where we take real challenges faced

TruBridge主办了Dream Factory，这是一个内部智囊团，我们在这里面临真正的挑战

by our clients and build new, creative solutions. It's a unique approach to meeting our clients exactly where they are and adapting our solutions to mitigate the issues they've encountered.

由我们的客户创建新的创造性解决方案。这是一种独特的方法，可以准确地与客户会面，并调整我们的解决方案以缓解他们遇到的问题。

For example, we routinely see rural healthcare providers struggle with staffing shortages and training lapses. Often, clinicians are pushed to jump into the provider setting without the proper tools to equip efficient care delivery.

例如，我们经常看到农村医疗保健提供者与人员短缺和培训失误作斗争。通常，临床医生被迫跳入提供者的环境，而没有适当的工具来装备有效的护理服务。

To address this need, the Dream Factory serves as a pilot for generative AI deployments that will accelerate training on specific RCM and EHR systems. This training helps streamline healthcare delivery and eliminate time spent learning new technology so providers can start caring for patients quicker and better..

为了满足这一需求，Dream Factory作为生成性AI部署的试点，将加速特定RCM和EHR系统的培训。这项培训有助于简化医疗服务，减少学习新技术的时间，从而使提供者可以更快更好地开始照顾患者。。

We find meaningful ways for AI to help facilitate quality patient-clinician interactions throughout the care journey.

我们为人工智能找到了有意义的方法，以帮助在整个护理过程中促进优质的患者-临床医生互动。

Follow Bill's HIT coverage on LinkedIn: Bill Siwicki

关注比尔在LinkedIn上的热门报道：比尔·西维奇

Email him: bsiwicki@himss.org

给他发电子邮件：bsiwicki@himss.org

Healthcare IT News is a HIMSS Media publication.

医疗保健IT新闻是HIMSS的媒体出版物。

Topics: Artificial Intelligence, Workflow

主题：人工智能、工作流

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At HIMSS24 this past month, a new consortium of healthcare leaders announced the creation of the Trustworthy & Responsible AI Network, or TRAIN, which aims to operationalize responsible AI principles to improve the quality, safety and trustworthiness of AI in health.

在上个月的HIMSS24上，一个由医疗保健领导者组成的新财团宣布成立了值得信赖和负责任的人工智能网络（TRAIN），旨在实施负责任的人工智能原则，以提高人工智能在健康方面的质量、安全性和可信度。

Members of the network include AdventHealth, Advocate Health, Boston Children's Hospital, Cleveland Clinic, Duke Health, Johns Hopkins Medicine, Mass General Brigham, MedStar Health, Mercy, Mount Sinai Health System, Northwestern Medicine, Providence, Sharp HealthCare, University of Texas Southwestern Medical Center, University of Wisconsin School of Medicine and Public Health, Vanderbilt University Medical Center, and Microsoft as the technology enabling partner..

该网络的成员包括AdventHealth，Advocate Health，波士顿儿童医院，克利夫兰诊所，杜克健康，约翰·霍普金斯医学，马萨诸塞州布莱根将军，MedStar Health，Mercy，西奈山健康系统，西北医学，普罗维登斯，夏普医疗，德克萨斯大学西南医学中心，威斯康星大学医学与公共卫生学院，范德比尔特大学医学中心和微软作为技术支持合作伙伴。。

Additionally, the network is collaborating with OCHIN, which serves a national network of community health organizations with systems, expertise, clinical insights and tailored technologies, and TruBridge, a partner and conduit to community healthcare, to help ensure every organization, regardless of resources, has access to TRAIN's benefits..

此外，该网络正在与OCHIN合作，OCHIN为社区卫生组织的全国网络提供系统、专业知识、临床见解和定制技术，TruBridge是社区卫生保健的合作伙伴和渠道，以帮助确保每个组织，无论资源如何，都能获得TRAIN的好处。。

We recently sat down with Wes Cronkite, chief technology and innovation officer at TruBridge (formerly CPSI), to discuss why TruBridge decided to participate in TRAIN, why the voice of community health is important in initiatives like TRAIN, how rural and community healthcare facilities can prepare for AI to be integrated into their workflows, and what risks and benefits he sees..

我们最近与TruBridge（前CPSI）首席技术和创新官Wes Cronkite坐下来讨论为什么TruBridge决定参加TRAIN，为什么社区健康的声音在TRAIN等举措中很重要，农村和社区医疗机构如何准备将AI整合到其工作流程中，以及他看到了哪些风险和收益。。

Q. Why did TruBridge decide to participate in TRAIN?

Q、 为什么特鲁布里奇决定参加火车？

A. With more than 46 million Americans living in rural areas, it's critically important to support community healthcare through innovation and the delivery of modern technology. Rural healthcare deserves a seat in the AI conversation, which is why my team and I have a personal passion to advocate for the healthcare provider organizations we serve..

A、 4600多万美国人生活在农村地区，通过创新和现代技术的提供来支持社区医疗至关重要。农村医疗保健应该在人工智能对话中占有一席之地，这就是为什么我和我的团队都有个人的热情来倡导我们所服务的医疗保健提供者组织。。

TruBridge has 45 years of history backing community healthcare. TRAIN offers us the chance to further elevate the communities we work with while leveraging our network of insights. Working alongside respected leaders such as Johns Hopkins Medical Center, Vanderbilt University Medical Center and Mayo Clinic, TruBridge can help innovate community care through conscious AI development and implementation..

TruBridge拥有45年支持社区医疗保健的历史。TRAIN为我们提供了进一步提升与我们合作的社区的机会，同时利用我们的见解网络。TruBridge与约翰·霍普金斯医学中心、范德比尔特大学医学中心和梅奥诊所等受人尊敬的领导人合作，可以通过有意识的人工智能开发和实施来帮助创新社区护理。。

Our customer base has a diverse set of patients and data that is crucial for ensuring AI solutions don't carry biases, especially those that may negatively impact rural healthcare providers. The delivery of effective and responsible applications of AI is an essential part of TruBridge's commitment to community care..

我们的客户群拥有多种多样的患者和数据，这对于确保人工智能解决方案不存在偏见至关重要，尤其是那些可能对农村医疗保健提供者产生负面影响的偏见。提供有效和负责任的人工智能应用是TruBridge致力于社区护理的重要组成部分。。

Q. Why is the voice of community health important in initiatives like TRAIN?

Q、 为什么社区卫生的声音在TRAIN等倡议中很重要？

A. Rural communities have specific needs and considerations that must not be overlooked. Their voice is critical to the future of AI development in healthcare.

A、 农村社区有着不可忽视的特殊需求和考虑因素。他们的声音对于医疗保健中人工智能发展的未来至关重要。

As I mentioned, millions of Americans live in rural areas, yet their needs are often left out of the broader healthcare conversation. Highlighting their voices is imperative for the use of equitable, bias-free AI tools in healthcare.

正如我所提到的，数百万美国人生活在农村地区，但他们的需求往往被排除在更广泛的医疗保健对话之外。强调他们的声音对于在医疗保健中使用公平，无偏见的人工智能工具至关重要。

For example, community healthcare organizations need workflows that align with the unique social determinants of health seen in rural America. Bringing the rural health lens to the table allows us to adapt our processes to fit the needs of those in rural communities.

例如，社区医疗保健组织需要与美国农村独特的健康社会决定因素相一致的工作流程。将农村健康视角带到桌面上，使我们能够调整我们的流程，以适应农村社区的需求。

Q. How can rural and community healthcare facilities prepare for AI to be integrated into their workflows? What risks do you foresee? What benefits do you foresee if integrated properly?

Q、 农村和社区医疗机构如何准备将人工智能集成到其工作流程中？你预见到了什么风险？如果正确整合，您预计会有什么好处？

A. Getting the workforce ready for AI implementation and adoption is crucial for successful integration in rural and community healthcare organizations. Upskilling and reskilling staff are essential steps to take now. For example, staff must be ready to integrate AI into their workflows and trained on new processes..

A、 让劳动力为AI的实施和采用做好准备，对于成功融入农村和社区医疗保健组织至关重要。提高员工技能和重新培训员工是现在必须采取的重要步骤。例如，员工必须准备好将人工智能集成到他们的工作流程中，并接受新流程的培训。。

Safe data exchange and patient privacy are also prime considerations. Through TRAIN, we are focused on building trustworthy and responsible technology. This includes concentrating special attention and effort on building platforms that meet the privacy and safe data exchange standards of healthcare across every delivery setting..

安全的数据交换和患者隐私也是首要考虑因素。通过培训，我们专注于建立值得信赖和负责任的技术。这包括将特别的注意力和精力集中在构建平台上，以在每个交付环境中满足医疗保健的隐私和安全数据交换标准。。

From a benefits perspective, TruBridge sees countless opportunities to lift clinical and administrative burdens through the responsible and safe use of AI in healthcare. If integrated properly, the technology will help healthcare organizations boost operational efficiency while also delivering care more effectively..

从利益的角度来看，TruBridge通过在医疗保健中负责任和安全地使用人工智能，看到了无数减轻临床和行政负担的机会。如果正确集成，该技术将帮助医疗保健组织提高运营效率，同时更有效地提供护理。。

Integrations offer the chance for providers to meet the needs of their communities while streamlining reimbursements and improving outcomes.

整合为提供者提供了满足社区需求的机会，同时简化了报销并改善了结果。

Q. Please share examples of how TruBridge is working alongside rural healthcare providers to implement AI technologies tailored to their unique needs.

Q、 请分享TruBridge如何与农村医疗保健提供者合作，实施适合其独特需求的人工智能技术。

A. Innovation is paramount to our partnerships with rural healthcare providers. Every year,

A、 创新对于我们与农村医疗保健提供者的合作关系至关重要。每年，

TruBridge hosts the Dream Factory, an internal think tank where we take real challenges faced

TruBridge主办了Dream Factory，这是一个内部智囊团，我们在这里面临真正的挑战

by our clients and build new, creative solutions. It's a unique approach to meeting our clients exactly where they are and adapting our solutions to mitigate the issues they've encountered.

由我们的客户创建新的创造性解决方案。这是一种独特的方法，可以准确地与客户会面，并调整我们的解决方案以缓解他们遇到的问题。

For example, we routinely see rural healthcare providers struggle with staffing shortages and training lapses. Often, clinicians are pushed to jump into the provider setting without the proper tools to equip efficient care delivery.

例如，我们经常看到农村医疗保健提供者与人员短缺和培训失误作斗争。通常，临床医生被迫跳入提供者的环境，而没有适当的工具来装备有效的护理服务。

To address this need, the Dream Factory serves as a pilot for generative AI deployments that will accelerate training on specific RCM and EHR systems. This training helps streamline healthcare delivery and eliminate time spent learning new technology so providers can start caring for patients quicker and better..

为了满足这一需求，Dream Factory作为生成性AI部署的试点，将加速特定RCM和EHR系统的培训。这项培训有助于简化医疗服务，减少学习新技术的时间，从而使提供者可以更快更好地开始照顾患者。。

We find meaningful ways for AI to help facilitate quality patient-clinician interactions throughout the care journey.

我们为人工智能找到了有意义的方法，以帮助在整个护理过程中促进优质的患者-临床医生互动。

Follow Bill's HIT coverage on LinkedIn: Bill Siwicki

关注比尔在LinkedIn上的热门报道：比尔·西维奇

Email him: bsiwicki@himss.org

给他发电子邮件：bsiwicki@himss.org

Healthcare IT News is a HIMSS Media publication.

医疗保健IT新闻是HIMSS的媒体出版物。