Customers of the UK’s largest online pharmacy, Pharmacy2U, can now track their prescriptions with its new dynamic order-tracking service, allowing customers greater visibility of their orders.It’s the first time Pharmacy2U has facilitated a total tracking service for its 800,000 customers, which covers the whole prescription lifespan from the point of payment through to dispatch and delivery tracking.The new service gives patients better visibility of their prescription orders, as well as greater certainty over when their medication will arrive.

英国最大的在线药店Pharmacy2U的客户现在可以通过其新的动态订单跟踪服务跟踪他们的处方，从而使客户能够更清晰地了解他们的订单。这是Pharmacy2U首次为其80万客户提供全面跟踪服务，涵盖了从付款点到发货和发货跟踪的整个处方寿命。这项新服务使患者更好地了解他们的处方，并更确定他们的药物何时到达。

Should there be a delay in dispatch, customers can choose to split their order into individual deliveries, receiving part of the order first, while the remainder stays in the system until it’s ready.They can also opt to collect medicines from a local pharmacy instead, meaning more control for customers when they need a prescription urgently.Kevin Heath, CEO of Pharmacy2U, said: “We are always looking for ways to improve access to healthcare, and improve the lives of our customers, and that’s exactly what this new feature will do.“By giving patients the ability to track their medication every step of the way, and the flexibility to adjust their preferences if circumstances change, we are putting control of prescriptions back in their hands.”There are six steps of the order journey with Pharmacy2U: stage 1 – awaiting GP approval; stage 2 – prescription received; stage 3 – clinical review; stage 4 – packing; stage 5 – order dispatched; and stage 6 – track delivery.All prescription orders are dispatched using Royal Mail’s Tracked service, and the company aims to reduce packaging where possible to allow for more letterbox deliveries.The new prescription tracking service is just one of several recent developments for Pharmacy2U.

如果发货延迟，客户可以选择将订单分为单独的发货，首先接收订单的一部分，而其余的则留在系统中，直到准备就绪。他们也可以选择从当地药店收集药物，这意味着当客户迫切需要处方时，可以对其进行更多的控制。Pharmacy2U首席执行官凯文·希思（KevinHeath）表示：“我们一直在寻找改善医疗服务的途径，改善客户的生活，这正是这一新功能所要做的。”通过让患者能够跟踪他们的药物治疗过程的每一步，并在情况发生变化时灵活调整他们的偏好，我们将处方的控制权交回他们手中。“Pharmacy2U的订单旅程有六个步骤：第一阶段-等待全科医生批准；第2阶段-收到处方；第3阶段-临床审查；第4阶段-包装；第5阶段-订单发送；和第6阶段-跟踪交付。所有处方都使用皇家邮政的追踪服务发送，该公司旨在尽可能减少包装，以允许更多的信箱递送。新的处方跟踪服务只是Pharmacy2U最近的几个发展之一。

Earli.

埃尔利。