Included Health, a navigation and virtual care company, is growing its services to include a new specialty care clinic, which will provide virtual support for costly conditions like cancer, the company announced Wednesday.

该公司周三宣布，导航和虚拟护理公司Included Health正在扩大其服务，包括一家新的专科护理诊所，该诊所将为癌症等昂贵疾病提供虚拟支持。

San Francisco-based Included Health serves employers and health plans and offers online primary and behavioral healthcare support. It also provides tailored services for LGTBQ+ patients and Black patients.

总部位于旧金山的包括健康服务的雇主和健康计划，并提供在线初级和行为健康支持。它还为LGTBQ+患者和黑人患者提供量身定制的服务。

The new specialty care clinic, which will become available in 2025, is starting by offering three centers: the Cancer Center, the Center for Women’s Health and the Center for Metabolic Health. For women’s health, the company will begin with a program for menopause. For metabolic health, it will start with a program for healthy weight.

新的专科护理诊所将于2025年启用，它首先提供三个中心：癌症中心、妇女健康中心和代谢健康中心。为了女性的健康，该公司将从更年期计划开始。对于代谢健康，它将从健康体重的计划开始。

Patients will receive a care team and gain access to medical specialists and experts for second opinions, as well as navigation and advocacy support. They’ll also receive personalized care plans, in-home support for prescriptions, diagnostics and help with administrative tasks. The specialty care clinic will be integrated with the company’s primary and behavioral health services..

患者将获得一个护理团队，并获得医学专家和专家的第二意见，以及导航和宣传支持。他们还将获得个性化护理计划、家庭处方支持、诊断和管理任务帮助。专科护理诊所将与公司的主要和行为健康服务相结合。。

Included Health plans to expand its specialty care clinic to more health conditions in the future. It started with cancer, women’s health and metabolic health because its clients were asking for support in these areas, said Ami Parekh, Included Health’s chief health officer.

包括健康计划，以在未来将其专科护理诊所扩展到更多健康状况。卫生部首席卫生官阿米·帕雷赫（AmiParekh）表示，它从癌症、女性健康和代谢健康开始，因为它的客户要求在这些领域提供支持。

“Patients fall through the cracks all the time,” Parekh said in an interview. “And unfortunately, the more complex your disease, the more likely you are to fall through the cracks or have to repeat your story between multiple doctors or get repeated imaging or get a bill that you don’t understand. All of that complexity increases as your burden of illness increases.

Parekh在一次采访中说：“病人总是从裂缝中掉下来。”。“不幸的是，你的疾病越复杂，你就越有可能陷入困境，或者不得不在多个医生之间重复你的故事，或者重复成像，或者收到你不理解的账单。所有这些复杂性都随着你疾病负担的增加而增加。

… It was clear from a member’s perspective that they had needs that we thought we could help fill.”.

…从一位成员的角度来看，很明显，他们有我们认为可以帮助满足的需求。”。

To track the success of the specialty care clinic, Included Health will follow patient engagement and member satisfaction. It will also track the Healthy Days metric, which “estimates the number of recent days when a person’s physical and mental health was good (or better) and is calculated by subtracting the number of unhealthy days from 30 days,” according to the Centers for Disease Control and Prevention..

为了跟踪专科护理诊所的成功，Included Health将遵循患者参与度和成员满意度。它还将跟踪健康天数指标，根据疾病控制和预防中心的数据，“估计一个人最近身心健康良好（或更好）的天数，并通过从30天中减去不健康天数来计算。”。。

The launch of the specialty care clinic ties in with a larger trend of patients seeking more integration when it comes to their healthcare, Parekh stated.

Parekh表示，专科护理诊所的推出与患者寻求更多医疗保健整合的更大趋势有关。

A specialty drug is a class of prescription medications used to treat complex, chronic or rare medical conditions. Although this classification was originally intended to define the treatment of rare, also termed “orphan” diseases, affecting fewer than 200,000 people in the US, more recently, specialty drugs have emerged as the cornerstone of treatment for chronic and complex diseases such as cancer, autoimmune conditions, diabetes, hepatitis C, and HIV/AIDS. .

特种药物是一类用于治疗复杂、慢性或罕见疾病的处方药。虽然这种分类最初是为了定义罕见的，也称为“孤儿”疾病的治疗方法，在美国影响不到20万人，但最近，特种药物已成为治疗慢性和复杂疾病的基石，如癌症，自身免疫性疾病，糖尿病，丙型肝炎和艾滋病毒/艾滋病。

“One of the key things we believe is that specialty care needs to be integrated within the larger health needs of a patient, which often include primary care, behavioral health and accessing the larger ecosystem through navigation,” she said. “So as we continue to build towards truly all-included care, specialty was the natural evolution in our journey.”.

她说：“我们认为关键的一点是，专科护理需要与患者更大的健康需求相结合，这些需求通常包括初级保健、行为健康以及通过导航进入更大的生态系统。”。“因此，随着我们继续朝着真正的全方位护理方向发展，专业是我们旅程中的自然进化。”。