Healthcare organizations are increasingly reliant on mobile devices for daily operations, enabling tasks that range from clinical communications to electronic record access. The proliferation of devices brings new challenges including loss, security risks, and a strain on IT resources. Managing those devices effectively not only reduces risk, but also improves workflow efficiency says Daniel Siegal, MD, CEO of Navv Systems, a company that offers a mobile device management platform..

医疗保健组织越来越依赖移动设备进行日常操作，从而实现从临床通信到电子记录访问的任务。设备的扩散带来了新的挑战，包括丢失、安全风险和IT资源紧张。Navv Systems（一家提供移动设备管理平台的公司）首席执行官、医学博士丹尼尔·西格尔（DanielSiegal）表示，有效管理这些设备不仅可以降低风险，还可以提高工作流程效率。。

Healthcare IT Today sat down with Dr. Siegal to discuss the challenges of managing mobile devices in healthcare.

医疗保健IT今天与Siegal博士坐下来讨论医疗保健中管理移动设备的挑战。

Healthcare Has Embraced Mobile Devices

医疗保健已采用移动设备

According to Pew Research, as of 2023, 97% of Americans own a cellphone and 90% own a smartphone – up from just 35% in 2011. The use of mobile technologies in healthcare has mirrored this consumer trend.

皮尤研究中心（Pew Research）的数据显示，截至2023年，97%的美国人拥有手机，90%的美国人拥有智能手机，而2011年只有35%。移动技术在医疗保健领域的应用反映了这一消费趋势。

In the 2015 HIMSS Mobile Technology Survey, 90% of respondents were already using mobile devices within their organizations to engage patients in their healthcare. A more recent study from 2023 showed:

在2015年HIMSS移动技术调查中，90%的受访者已经在其组织内使用移动设备来吸引患者参与医疗保健。2023年的最新研究表明：

Almost 90% of clinicians used a smartphone during clinical practice

近90%的临床医生在临床实践中使用智能手机

More than 25% of clinicians used a tablet during clinical practice

超过25%的临床医生在临床实践中使用了片剂

Just over 60% of clinicians used a medical app during clinical practice

超过60%的临床医生在临床实践中使用了医疗应用程序

“We have seen the transition from fixed workstations everywhere, to mobile devices,” said Dr. Siegal. “When people see what they can do with their smartphones at home, they want that same experience at work.”

西格尔博士说：“我们已经看到了从随处可见的固定工作站向移动设备的转变。”。“当人们看到他们在家里可以用智能手机做什么时，他们希望在工作中获得同样的体验。”

As usage of mobile devices has increased, however, so too has the burden of managing those devices for enterprise IT managers.

然而，随着移动设备使用量的增加，企业IT经理管理这些设备的负担也随之增加。

The Challenge of Mobile Devices in Healthcare

移动设备在医疗保健领域的挑战

According to Dr. Siegal, some of the common challenges of managing mobile devices in a healthcare organization include:

Siegal博士表示，医疗保健组织管理移动设备的一些常见挑战包括：

The devices are small and easily lost/misplaced by staff

这些设备很小，工作人员很容易丢失/放错地方

The devices have access to sensitive patient and staff information

这些设备可以访问敏感的患者和员工信息

There are insufficient IT resources to manage all the mobile devices in use at a healthcare organization

没有足够的IT资源来管理医疗保健组织中使用的所有移动设备

“The loss of mobile devices is not malicious, for the most part,” explained Dr. Siegal. “Healthcare staff are busy. They get interrupted. They have a lot going on. They might put the device down or it might fall out of their pocket and end up in a laundry bin or a trash can. Even with GPS, it is difficult to recover these devices, especially inside large buildings like hospitals.”.

Siegal博士解释说：“移动设备的丢失在很大程度上并不是恶意的。”。“医护人员很忙。他们被打断了。他们有很多事情要做。他们可能会把设备放下，或者它可能会从口袋里掉出来，最后掉到洗衣箱或垃圾桶里。即使有GPS，也很难恢复这些设备，尤其是在医院等大型建筑物内。”。

The net result: frustrated staff, financial losses for the organization, and headaches for the IT department.

最终结果是：员工受挫，组织财务损失，IT部门头疼。

Managing Mobile Devices at Scale in Healthcare

在医疗保健领域大规模管理移动设备

When a hospital employee loses their mobile device, they can not easily retrieve patient information, record a note, order labs or meds, receive job assignments, or communicate with colleagues or patients.

当医院员工丢失移动设备时，他们无法轻松检索患者信息、记录笔记、订购实验室或药物、接受工作分配或与同事或患者沟通。

As a physician, Dr. Siegal has experienced this first-hand, which is part of the reason why he founded Navv Systems. The company’s platform makes it easy for healthcare organizations to track and manage their mobile devices.

作为一名医生，西格尔博士亲身经历了这一点，这也是他创建Navv系统的部分原因。该公司的平台使医疗保健组织能够轻松跟踪和管理其移动设备。

“We provide visibility to all the devices with accurate maps and real-time location as they move around inside the building,” explained Dr. Siegal. “No additional hardware or special beacons are required. We like to call it ‘Care Traffic Control’, because it is so similar in concept to air traffic control.”.

Siegal博士解释说：“我们通过精确的地图和实时位置，让所有设备在建筑物内移动时都能看到。”。“不需要额外的硬件或特殊的信标。我们喜欢称之为‘关心交通管制’，因为它在概念上与空中交通管制非常相似。”。

Dr. Siegal and the team at Navv Systems recognized that the real problem of mobile device management is not how to manage a pool of 1,000 devices in a hospital, but rather, how to enable each team to better manage their own individual pools of devices – typically between 20 and 50 deployed in a single department.

Siegal博士和Navv Systems的团队认识到，移动设备管理的真正问题不是如何管理医院中1000台设备的池，而是如何使每个团队能够更好地管理自己的单个设备池-通常在一个部门部署20到50台。

Providing departmental users with the ability to easily manage their own devices is key to the scalability of NavvTrack, and efficient utilization of mobile phones at scale..

为部门用户提供轻松管理自己设备的能力是NavvTrack可扩展性和大规模高效利用手机的关键。。

Relying on the IT department alone to centrally manage mobile devices can be inefficient. When a device goes missing, for example, it may take days for the IT department to find out and by then the chances of recovering the device are very low. With NavvTrack departments can be alerted when one of their mobile devices is not where it is supposed to be..

仅仅依靠IT部门来集中管理移动设备可能效率低下。例如，当设备丢失时，it部门可能需要几天才能找到，到那时，恢复设备的机会非常低。使用NavvTrack，当他们的一个移动设备不在预期位置时，可以向部门发出警报。。

This immediate notification means fewer devices go missing, which helps reduce the cost of replacing that device. It also minimizes the disruption to patient care and staff frustration.

这种即时通知意味着丢失的设备更少，这有助于降低更换该设备的成本。它还最大程度地减少了对患者护理和员工沮丧的干扰。

Watch the interview with Dr. Daniel Siegal to learn:

观看Daniel Siegal博士的访谈，了解：

Why managing mobile devices is even more important given recent high-profile security breaches

鉴于最近备受关注的安全漏洞，为什么管理移动设备更为重要

How to justify the use of a management platform, like NavvTrack (aka the ROI)

如何证明使用管理平台的合理性，如NavvTrack（又名ROI）

Why managing mobile devices is different than managing other portable assets like beds and computers-on-wheels (COWs)

为什么管理移动设备不同于管理其他便携式资产，如床和轮子上的计算机（奶牛）

Learn more about NavvSystems: https://www.navvtrack.com/

Learn more about NavvSystems: https://www.navvtrack.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

收听并订阅今日医疗保健IT访谈播客，听取医疗保健IT专家的所有最新见解。

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

要独家查看我们的热门新闻，请订阅我们的时事通讯和YouTube。

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

告诉我们你的想法。请在此处或推特上@hcitoday与我们联系。如果您对我们的广告感兴趣，请查看我们的各种广告包并索取我们的媒体工具包。

NavvSystems is a proud sponsor of Healthcare Scene.

NavvSystems是医疗保健领域的骄傲赞助商。

Tagsdevice tracking Dr. Daniel Siegal healthcare mobile devices Healthcare Scene Featured Hospital Mobile Devices Mobile Device Management NavvSystems NavvTrack Patient Experience Physician Workflow ViVE ViVE 2024 ViVE2024

Tagsdevice追踪Daniel Siegal博士医疗保健移动设备医疗保健现场特色医院移动设备移动设备管理NavvSystems NavvTrack患者体验医生工作流程ViVE ViVE 2024 ViVE2024

Get Fresh Healthcare & IT Stories Delivered Daily

每天提供新鲜的医疗保健和IT故事

Join thousands of your healthcare & HealthIT peers who subscribe to our daily newsletter.

加入成千上万订阅我们每日新闻稿的healthcare&HealthIT同行。

We respect your privacy and will never sell or give out your contact information

我们尊重您的隐私，绝不出售或泄露您的联系信息